
Prestige Lexus of Ramsey
Ramsey, NJ
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Todd has worked with me for nearly 6 months to finally conclude with a CPO sale last week. His tolerance of my indecision was remarkable. i visited earlier in May and actually purchased a new vehicle, o conclude with a CPO sale last week. His tolerance of my indecision was remarkable. i visited earlier in May and actually purchased a new vehicle, only to cancel the following day. Because of his professional manor, i did not hesitate in contacting him October 7, 2013 to purchase an entirely different vehicle. I am completely loyal to Prestige Lexus because of the treatment I received from persons such as Todd and I highly recommend the dealer as well as the dealership. By the way two other employees deserve comment. Chris, who sat with me for 45 minutes reviewing all the cars accessories, and Mark who did the financial paper work were so relaxed and accommodating, I did not hesitate to ask those questions one hesitates to ask. Very grateful consumer, Arlene Keys More
I would like to take this time to thank Jim for making my car buying process a pleasant experience. We were able to agree on a price through emails and a few phone calls. The entire transaction was smooth an car buying process a pleasant experience. We were able to agree on a price through emails and a few phone calls. The entire transaction was smooth and we were able to work out the deal and picked up the car all within 3 days. Anyone doing online research and reading this review, I would highly recommend Jim and the Prestige Lexus dealership. Jim was very professional and attentive in addressing our requests/needs during the whole delivery process. The experience and service with them is top notch. Also, Samantha (our delivery specialist) did a great job going through the vehicle's function with us. I commend her for her patience in having to explain all the features to my technologically challenged sister. Jim's no BS competitive price is what sold me in the beginning. His professionalism and service is what will bring me back, if I'm ever in the market for a lexus in the future. Thanks again! -Po More
Salesman was knowledgable,patient and courteous. Explained all features of car and then proceeded to hookup my phone with the car. Installed my CDs and made sure I understood the car perfectly. The Explained all features of car and then proceeded to hookup my phone with the car. Installed my CDs and made sure I understood the car perfectly. The financial service manager was thorough and pleasant. Explained the finances. More
Dear Prestige, What an excellent employee you have in Dear Prestige, What an excellent employee you have in Todd Van Gorp. He was very attentive and knowledgeable. I started to look for a car at the be Dear Prestige, What an excellent employee you have in Todd Van Gorp. He was very attentive and knowledgeable. I started to look for a car at the beginning of the summer. Todd always called me and kept me informed on what was available. His friendly and kind nature kept me interested in buying a Lexus. I will highly recommend him and your dealership to my friends and family. Todd is an asset to Prestige. More
I want to credit Nick Manzi with a truly outstanding purchasing experience, that included a very efficient and comfortable process. As a manager of Quality Control/ Quality Assurance, I really apprecia purchasing experience, that included a very efficient and comfortable process. As a manager of Quality Control/ Quality Assurance, I really appreciated Nick's meticulous attention to detail, and the fact that he was sincerely concerned that I was satisfied with every aspect of the purchase, as well as the initial service visit. He was very professional, knowledgeable, and above all, patient. Nick searched for just the right RX350 that I wanted, at a competitive price, with a very fair trade-in amount. It was a great pleasure working with Nick, and I would recommend him to anyone looking to purchase a car. The expertise of Jeffrey Lower and Chris Choi also contributed to the overall excellent experience. More
Mohammed Ali is, by far, the most professional sales representative that I have had the honor of meeting. He brought in Samantha at just the right time in the process, and the team closed the best deal representative that I have had the honor of meeting. He brought in Samantha at just the right time in the process, and the team closed the best deal I EVER got, and I am OLD. He took the time to set up an out-of-state registration that was transparent to me. As we took delivery, I noticed a loose fastener, pointed it out to Mohammed, and Bingo!, it was fixed. Thank, You, Prestige, for providing the most amazing staff! Sincerely; Wayne Pritchett More
Prestigious...prestigious...outstanding salesman Mohamed Ali...100% recommendation ....great deal and service in the same time...I'm sorry BMW...to meet Mohamed is not waste of your valuable time...thanks J Ali...100% recommendation ....great deal and service in the same time...I'm sorry BMW...to meet Mohamed is not waste of your valuable time...thanks Joanna&Randy More
This was the best car purchasing experience I have ever had, especially working with my salesperson, Jerry Sadler. If you want great service, knowledge and professionalism, ask for Jerry – you won’t be dis had, especially working with my salesperson, Jerry Sadler. If you want great service, knowledge and professionalism, ask for Jerry – you won’t be disappointed! He went above and beyond my expectations. I was very impressed with the entire experience beginning with the selection of my vehicle to my trade-in and working out all the financial details. When it came to the financials, Jerry DiDomenico was a delight to work with, very knowledgeable and helpful. He has a great way of making you feel comfortable through the entire financial process. Samantha explained everything and spent quite a bit of time with me so that I felt comfortable with my new car. Hands down, Prestige Lexus in Ramsey is the best car dealer!! I can’t wait to buy my next car and I will recommend this dealer to everyone I know. More
Mohammed Ali worked with complete integrity and professionalism throughout the entire process There was not an ounce of pressure and the friendly Prestige staff made it extremely comfortable. We professionalism throughout the entire process There was not an ounce of pressure and the friendly Prestige staff made it extremely comfortable. We had been researching pricing and working with several area dealers for over a month to buy a Lexus, but decided to finally visit Prestige as our last try after speaking with Mohammed who was committed to offering us a competitive price. He was completely straight and honest about what he could offer and his sincere effort convinced us that this was the person and car dealership that we wanted to purchase from. With our extensive negotiation with several dealers in the area, not a single dealer came close to the honesty and premium value/service that is consistent with the Lexus brand name. Prestige is a truly special dealership and Mohammed is an integral part in making it be that way. More