
Prestige Lexus of Ramsey
Ramsey, NJ
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I AM THANKFUL FOR ALL THE EMPLOYEES WHO HELPED ME TO PURCHASE MY DREAM VEHICLE;THANK U SO MUCH TO MOHAMMED,ALI..I KNOW I BOTHERED HIM TOO MUCH WITH THE PURCHASES,BUT I THANK HIM FOR GIVING ME A GOOD DEA PURCHASE MY DREAM VEHICLE;THANK U SO MUCH TO MOHAMMED,ALI..I KNOW I BOTHERED HIM TOO MUCH WITH THE PURCHASES,BUT I THANK HIM FOR GIVING ME A GOOD DEAL...THANK U AGAIN More
If you are looking for a used Lexus this is the best place to buy. Best Lexus dealership I've been! They have a very nice and clean facility. Friendly and knowledgeable staffs. Jerry who was our sa place to buy. Best Lexus dealership I've been! They have a very nice and clean facility. Friendly and knowledgeable staffs. Jerry who was our salesman was a great guy and provided all the answers we are looking for. They have one of the lowest priced certified pre-owned Lexus. You don't need to haggle a lot and that lessen the stress on both sides. I highly recommend this dealership and will buy again in the future! More
Why did I give this rating? Everyone I had contact with was very courteous, knowledgeable and anxious to help. Buying the car was as painless as possible. I only hope the car lives up to the quality of t was very courteous, knowledgeable and anxious to help. Buying the car was as painless as possible. I only hope the car lives up to the quality of the dealership employees. More
Bill Lamb, Sales Consultant, arranged for a test drive of the RX 350 and explained the car's features. After negotiating the trade in value of our current car and the final price of the new RX350, he locate the RX 350 and explained the car's features. After negotiating the trade in value of our current car and the final price of the new RX350, he located the color we wanted from Prestige Lexus' inventory. This car sale was stress free and my wife was happy with the end result. We took delivery of the new RX350 a week later, all the paper work was completed quickly and with a smile :> ) We had a problem with the car's HomeLink system and the garage door opener. I called Chris Choi, Vehicle Delivery Specialist, and explained the problem. He worked with me to resolve this problem but it was more complicated and a technical specialist was consulted. The bottom line is both Bill Lamb and Chris Choi worked with us until we had the answer and the HomeLink system was synchronized with the Rolling Code garage door opener. Good work guys and thank you for your commitment in resolving this problem quickly. More
Demetre was extremely accommodating. We were uncertain whether we wanted another RX350 or wanted to switch to a different model. Demetre was very patient and helpful. He described all our options, point whether we wanted another RX350 or wanted to switch to a different model. Demetre was very patient and helpful. He described all our options, pointed out the differences in features and helped us narrow down the car, the options and the color. When we moved to the Finance Department, Jeffrey Lower was just as helpful. He explained all the financial details of our lease and made us feel like we were one of the dealership's most valued customers. We left that same day with our new car -- and extremely happy with the service we received from Demetre, Jeffrey and Prestige Lexus. Thanks to the sales team. More
Each of the above marked personnel were very pleasent,professional and technically well versed. The entire experience overall was a pleasent one . I wish the dealership all the best pleasent,professional and technically well versed. The entire experience overall was a pleasent one . I wish the dealership all the best More
I would like to thank Todd for a great experience I had leasing my new car. Todd was true to his word, great customer service. He took his time to explain every detail regardless to the fact that I was at leasing my new car. Todd was true to his word, great customer service. He took his time to explain every detail regardless to the fact that I was at least an hour late. Great service Todd! More
This was a great buying experience. the staff was helpful, friendly and informative. a very pleasant experience. i would not hesitate to return or recommend to a friend. helpful, friendly and informative. a very pleasant experience. i would not hesitate to return or recommend to a friend. More
This is my third Lexus from Prestige and my my 4th Lexus overall. I transferred to Prestige from a competing Lexus dealer because of very poor customer service and what I found out to be higher pricing. overall. I transferred to Prestige from a competing Lexus dealer because of very poor customer service and what I found out to be higher pricing. Prestige Lexus immediately took over the service of my first Lexus with excellent results and I have since leased three additional vehicles from them. They have earned my trust and I'm happy to be with them. I can always count on them for quality service, fair pricing and outstanding customer relations. I highly recommend Prestige Lexus in Ramsey, NJ. More
Rosario was very friendly and easy to work with. Made it an enjoyable car shopping experience. People were pretty friendly as well. Would probably go back again in the future. an enjoyable car shopping experience. People were pretty friendly as well. Would probably go back again in the future. More