Prestige Lexus of Ramsey
Ramsey, NJ
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Steve Manin, you did it again!!! My 2nd car from Steve and his team over at Prestige Lexus in the year 2013! I can't buy anywhere else because Steve is my guy. He cuts right to the chase as he marches i and his team over at Prestige Lexus in the year 2013! I can't buy anywhere else because Steve is my guy. He cuts right to the chase as he marches into his Manger's office and tells him we need to cut our customers the best deals around because they keep coming back and they keep recommending their friends and family to Prestige Lexus. Last time Steve brought me the car to my house; this time he picked me up from a competitor dealer where I was dropping off my old leased vehicle and he drove me to Prestige. Its gets better; he actually convinced his Manager to give me his personal car for the weekend so I could try it out with my daughter's car seat over an extended period of time. Steve and the folks at Prestige just don't say NO..they lie in the road and they stay until closing on Xmas Eve to make sure you are happy! More
Rosario was great to deal with - he was an excellent salesperson. He was responsive to my inquires, he was timely, and very professional. I would recommend him. salesperson. He was responsive to my inquires, he was timely, and very professional. I would recommend him. More
Our purchase experience working with Mohammed Ali was the best auto purchase experience we have ever had. Mohammed was attentive, helpful and worked hard for us to get us the vehicle we wanted and to ensure best auto purchase experience we have ever had. Mohammed was attentive, helpful and worked hard for us to get us the vehicle we wanted and to ensure we were happy with our purchase and delivery. I would highly recommend to anyone to work with Mohammed during their next vehicle purchase. Closing the documentation with Jane was a pleasure. She was professional, clear and extremely helpful during the documentation phase. Chris did an excellent job delivering the vehicle to us and explaining the features. He even paired Dottie's phone during the demo. We are very happy with our purchase and were pleased to deal with Mohammed, Jane and Chris. More
Todd Van Gorp at Prestige Lexus truly personifies the Lexus spirit of going above and beyond. I visited Prestige Lexus in November, and he showed a lot of genuine concern in helping me pick the right con Lexus spirit of going above and beyond. I visited Prestige Lexus in November, and he showed a lot of genuine concern in helping me pick the right configuration for my 2014 RX-350(and saved me a lot of waiting time and money in that process). He worked out a very fair package for my lease, and did an amazing job of getting the entire process done in the without a hiccup. He not only was there with my wife and me from our very first drive, to the entire process of familiarizing us with the features of the car on delivery, he even made it a point to personally fix the license plates for the car when I received them. Every employee you meet at Prestige Lexus is probably trained to care for the customer-but Todd takes it several notches higher with his personal touch. I would be more than happy to get my next Lexus through Todd-and would definitely recommend him to anyone looking for their next car. More
I started my process for finding the best price for a Lexus ES300 Hybrid on Edmunds.com and got quote from some, but not all, nearby dealerships. John Kim of Prestige Lexus was early, polite, transparent Lexus ES300 Hybrid on Edmunds.com and got quote from some, but not all, nearby dealerships. John Kim of Prestige Lexus was early, polite, transparent and effective. I continued my search for about a week and then gave him the results of what I found. He offered the best deal, but in addition gave me sage advice about the benefits of leases and paying cash. We decided based on the large amount of miles my wife and I put on our car each year to go with buying a 2013 with cash. Prestige Lexus itself is a beautiful, big and inviting dealership and everything was first-rate, from John's walking us through the sales process to Dennis Tejero giving us an hour's worth of run-through on the vehicle. Jeff Lower, the financial sales manager, took us through options with absolutely no hard sell. This was, without question, the best car dealership experience I have ever had. Will certainly return to Prestige again. More
I had a terrific experience leasing my 2014 Lexus ES 350 from Todd Van Gorp. He was professional, friendly, knowledgeable, and, especially fair. I had just come from another Lexus dealer which I had dealt w from Todd Van Gorp. He was professional, friendly, knowledgeable, and, especially fair. I had just come from another Lexus dealer which I had dealt with in the past, and only went to get educated beyond my Internet exploration, and had no intention of buying there. They didn't disappoint and were as shoddy, unprofessional and way out of line with their offer as I had expected. When I did business with Todd, all I asked was for him to provide a fair offer. He never asked what price I was expecting or how much I wanted to spend. He then presented me with what I considered a very reasonable figure for my trade-in and monthly lease payment. No haggling. We shook hands right then and did the paperwork. The next day, he delivered the car personally, and helped connect the Bluetooth and garage door opener. The final touch of class was he reached into his pocket and handed me replacements for the adhesive bases for my E-Z Pass which I had just removed from my trade-in without me even having to ask ! If this car gives me the same satisfaction as my 2008, I'll definitely go see Todd for my next one. More
Todd was really terrific and made buying / leasing the car soooo easy and stress free. I was not sure if I wanted to lease or buy and Todd was helpful in running the numbers for different scenarios. Also car soooo easy and stress free. I was not sure if I wanted to lease or buy and Todd was helpful in running the numbers for different scenarios. Also, his follow up skills were appreciated and low key. I was at a different location which utilized "high pressure" selling techniques, which were a big turn off. I will be buying or leasing a car again with Todd. Very satisfied. More
The dealership was a very gratifying experience, from the receptionist right through the final meeting wth the Business Specalist. Everybody I worked with was knowledgeable, pleasant and helpful n evey wa receptionist right through the final meeting wth the Business Specalist. Everybody I worked with was knowledgeable, pleasant and helpful n evey way More
Rosario (used car sales) could not have been more friendly or helpful. He was always informative and never pushy. Where other salespeople might have taken opportuinities to "sell me," convince me, friendly or helpful. He was always informative and never pushy. Where other salespeople might have taken opportuinities to "sell me," convince me, or hard close, he simply offered his balanced opinions, which were indeed helpful and sincere. I was always waiting for the process to become difficult, adversarial or pushy and it simply never did. Rosario is an absolute professional. More
I had such a pleasant experience with Nick Manzi and Jerry DiDomenico. As an widow, it can be intimidating to walk into a dealership. Nick and Jerry were patient and kind. I would high recommend them to Jerry DiDomenico. As an widow, it can be intimidating to walk into a dealership. Nick and Jerry were patient and kind. I would high recommend them to anyone and this dealership. An over wonderful experience. More







