Prestige Lexus of Ramsey

Unmatched and first class -- the two words that come to top of mind to describe Nick Manzi. Having leased and/or purchased no less than 7 vehicles in the last 12-years for me and my family, I have worke top of mind to describe Nick Manzi. Having leased and/or purchased no less than 7 vehicles in the last 12-years for me and my family, I have worked with many car sales professionals. None compare to the patience, knowledge, detail, customer service, listening, and overall honesty that Nick displayed. Over the course of several days, Nick was extremely generous with his time having spent 10+ long hours accommodating and addressing each of my myriad of questions. His pressure-free and 100% transparent approach to selling a car from the outset through to the end was simply unmatched and made the entire experience seemingly effortless and that much more enjoyable for me. This accounts for other Lexus, Mercedes, Toyota, Honda and BMW dealerships. Ultimately, I left Prestige extremely satisfied with not only the vehicle itself but the purchase price and overall experience. As a career-long consultant, I recommend that Nick too one day become a consultant -- to open a private consultancy to coach and train other sales professionals whether in the automotive industry or not so that others can benefit from his superb approach and great capabilities to improve their own, and thereby allow other car buyers to experience firsthand the same great car buying experience that Nick facilitates. For me, he has redefined my appreciation for and expectation of car sales professionals. I currently reside in Virginia but will be sure to purchase all future Lexus vehicles from Nick in northern New Jersey. Moreover, I will be sure to direct any prospective Lexus buyers to him. More

The professionalism of Rosario was exceptional. He was patient and very helpful in meeting our needs. I would highly recommend him as a salesman-a genuine asset to the dealership. Hope all customers get h patient and very helpful in meeting our needs. I would highly recommend him as a salesman-a genuine asset to the dealership. Hope all customers get him as their salesman. More

NICK MANZI: THANK YOU!!... I went to Prestige Lexus in NICK MANZI: THANK YOU!!... I went to Prestige Lexus in Ramsey, NJ to look at certified pre-owned RX350s. In the end, I drove away in a new 2013 RX3 NICK MANZI: THANK YOU!!... I went to Prestige Lexus in Ramsey, NJ to look at certified pre-owned RX350s. In the end, I drove away in a new 2013 RX350. Emilio Rampone (sales manager), Samantha Pelletier (delivery specialist), and Jane Toledano (finance manager) were all courteous, professional and a pleasure to work with. One person who really made this a special experience was NICK MANZI. He spent 2 days with me totaling more than 10 hours to help me nail down the right car that suited my needs at the right price. I went on a Friday and a Saturday which are the busiest days for dealerships. Even though potential clients were streaming in he was focused on only helping me thus foregoing potential sales. His honesty, patience and relentless effort in identifying the right car as well as informing me of all the crucial information associated with the respective cars wasn't for the purposes of making a sale but it was a reflection of his passion to make sure that a client is given choices and guidance that makes sense financially and in terms of needs. If you are in the market for a Lexus the following formula is something you should strongly consider: Good Price + Honesty + Patience + Professional Service = NICK MANZI at Ramsey Lexus More

This dealership is not close to my home - the one closest to me did not have the vehicle I wanted. Most of my communication w/the dealership was via phone - I had no interest in driving to Ramsey if there we to me did not have the vehicle I wanted. Most of my communication w/the dealership was via phone - I had no interest in driving to Ramsey if there were no cars with the equipment I wanted. After several phone conversations, I drove to the dealership, saw the car and signed the papers. It was an easy process and I was not disappointed. Sometimes a dealer will tell you they have the car you want and then you get to the showroom and they try to sell you something you don't want because they never had the car you want to begin with. That did not happen - I'm happily driving the car I wanted! More

Mohammed Ali is a great customer service representative. Mohammed Ali is a great customer service representative. He simplified the process of buying our RX 350. Advised us with the realistic price, deliver Mohammed Ali is a great customer service representative. He simplified the process of buying our RX 350. Advised us with the realistic price, delivered a new vehicle to our house. I highly recommend dealing with him and already connected my friend with Mohammed hoping he will make a good deal. More

Shane Chesney presented himself from the start as a professional, friendly, informative and knowledgeable about his product. He was very respectful, listening to and understanding our needs. There was professional, friendly, informative and knowledgeable about his product. He was very respectful, listening to and understanding our needs. There was never any pressure. We were not rushed, in looking at our options and discussing the process of purchasing a new car. He guided us and advised us about service and the integrity and pride the dealership takes towards making and keeping the client happy. We had a great experience in 2008 and returned without going anywhere else and found this time to be even better than the last. More

I just had the pleasure of picking up my second car from Prestige Lexus (Ramsey, NJ). Honestly, I was not even shopping for a new car as I was very happy with my 2008 ES 350, but that changed when super sa Prestige Lexus (Ramsey, NJ). Honestly, I was not even shopping for a new car as I was very happy with my 2008 ES 350, but that changed when super salesman Steve Manin called out of the blue. My car was in getting serviced and detailed. My '08 had 70,000+ miles on. Steve offered us a much newer 2010 ES350 with only 15,000+ miles for the exact same monthly payment and zero out-of-pocket expenses. No brainier. Jerry DiDomenico was the perfect finance guy. He took his time, answered all of our questions and went over every form. At one point, I mentioned that XCEL Federal Credit Union offered GAAP protection for less than Prestige was asking. That's where Scott Rieger came in. He knocked off a few bucks and we ended up splitting the difference. Scott also went over the financing slowly and methodically. He was as knowledgable and kind as Jerry. Jorge Davila was the young man who went over all the options in the car. I believe his title was Delivery Specialist. Even though my old and this new car are virtually identical, Jorge took his time and went over every option. I'm embarrassed to say I never used the built-in blue tooth in my old car because I forgot how to program it. Jorge programmed mine and my wife's. But I don't buy a Lexus without running the plan past Joe Scalo. Joe works in the service department and always seems to put my best interest first. He agreed, this was a no brainer. Remember, this is my second car from Prestige. I got to know Joe through my first car and I just feel comfortable going through him. Last note, the Prestige Service Department is the real reason I purchased from there. They are legendary. Several friends recommended them to me and now it's my turn to recommend them to others! More

I was very impressed by the No Pressure salesmanship. I knew I wanted to purchase a Lexus and they did not push me to any car. I told them my price range and he found the perfect car for me. I was so happy knew I wanted to purchase a Lexus and they did not push me to any car. I told them my price range and he found the perfect car for me. I was so happy I bought it that minute, on the spot. I would use Rosario as a salesman again. Thank You April Schwartz More

Mohammed Ali was very patient and calm... He really made an effort to get the price we wanted for the 2013 RX 350. My brother, my husband and I were very pleased with the customer service he served us. We an effort to get the price we wanted for the 2013 RX 350. My brother, my husband and I were very pleased with the customer service he served us. We highly recommend Ali for being an excellent sales consultant. He is knowledgeable with the car and is always pleasant to answer our queries. Thank you Mohammed for giving us unparallelled service at Prestige Lexus! More