Prestige Lexus of Ramsey

I just want to take this opportunity to thank you, James M and Prestige dealership for great experience. We drove more than 100 miles from Pennsylvania to your dealership. 6 years ago we made the same trip M and Prestige dealership for great experience. We drove more than 100 miles from Pennsylvania to your dealership. 6 years ago we made the same trip and got my first Lexus from Prestige. Not long ago dealership's mgmt sent me a letter stating thye love to have me back as a customer. When my lease was up, I made one phone call and ask for any available sales person and that was James M. he listend to my needs and was very professional through out the process. We went to the dealership to pick-up the car, and met Chris who explained everything in the new car. Very professional enviornments and James was great. We loved the car, color and driving is excellent. We couldn't ask for anything more. Thank you, we really appreciate it. Thanks again. More

On 6/26/13 my Lexus HS250h was brought in for regular maintenance. Two days before I experienced a flat which was repaired at another Lexus service shop where additional work was recommended that I decl maintenance. Two days before I experienced a flat which was repaired at another Lexus service shop where additional work was recommended that I declined since regular maintenance was already scheduled. I was dubious about some of the recommendations, as they seemed implausible. Prestige's Service Department promptly opened at 7:30AM and my car was immediately received. The Service Consultant, Andy Bowyer, reviewed the work requested, clarified issues suggested by the other service shop, reviewed any other outstanding notices on the make & model. His recommendations were completely explained, more (entirely) reasonable in comparison to that 'recommended' elsewhere, and less expensive. He, as well as the rest of the Service staff, were most courteous, accommodating and professional in carrying out their work. As the maintenance was performed, Andy provided regular updates on the progress and completion. Total satisfaction! While at the dealer, I also took the opportunity to look into trade-in possibilities, even though the sales department had not yet opened. I was met by Todd Van Gorp with whom we discussed certain possibilities and he offered to have the Sales Consultant, Steve Manin, with whom we had dealt previously, call me when he came in. Service was completed before Steve arrived, so he called later and we checked the possibilities out over the phone. Needless to say, the discussion with Steve was straight-forward, professional and appreciated, even though it did not result in a trade-in this time. I strongly recommend this dealer to anyone in Northern NJ or adjacent NY considering a Lexus as their next vehicle, both for a fair deal and great service! More

My name is Tatiana Stafeyeva and I have just leased my second Lexus (ES 350 this time) from Prestige Lexus and would definitely recommend this dealership to anyone! I had such a wonderful experience with second Lexus (ES 350 this time) from Prestige Lexus and would definitely recommend this dealership to anyone! I had such a wonderful experience with everyone who worked with me starting with Bill Lamb, Bon Koo and Emilio Rampone in sales and ending with Jerry DiDomenico in finance and Jorge Davila in delivery. Everyone was very attentive, helpful and trying to provide with the best service and experience possible. I used MSD option and was able to get a great deal on my lease (I used to work in car sales myself). This dealership is the best one I have ever experienced and I have been to quite a few. Prestige team, thank you again for the great experience and I will continue recommending Prestige Lexus to everyone. More

Me and my wife Linda came into the dealership en the evening of June 17th and was impressed , first by the quantity and quality of your certified pre- owned cars and SUV's .We met Nick Manzi attending evening of June 17th and was impressed , first by the quantity and quality of your certified pre- owned cars and SUV's .We met Nick Manzi attending to another costumer in the lot and spoke with him breifly . He answered our questions directed us to other sales help. We left your dealership quite impressed and continued our car shopping at other types of dealerships, narrowing our choices to an Audi Q5 and the Lexus RX 350. Our experience at Audi was not the same also they were very rigid with there pricing . Me and my son returned Monday june 17th and sought out nick who remembered me. He was surprised we asked for him. He explained and demonstrated much of the features off the RX 350 we chose and allowed us to test drive it. I explained to nick about some credit issues I had and he said that your finance department was first class. He made no promises's, assured us they would do their best and they came through for us. Jeffrey Lower called me with the great news the next day and explained some of the difficulty's he over came to provide me with financing . I returned that evening met with Scott and finished the purchase.I was very impressed by the Professionalism and knowledge of all your staff I was involved with and am proud to say I purchase my Lexus at Prestige. More

Mahammed Ali was great. Helped make my leasing experience very easy. Had the paperwork done and car delivered in less ten 24 hours. I would recommend his services to anyone in te market for a new car. very easy. Had the paperwork done and car delivered in less ten 24 hours. I would recommend his services to anyone in te market for a new car. More

Great experience, wonderful salesman. Nice people all a round. Would recommend the Lexus dealer to all my friend and associate. Beautiful showroom, clean and comfy round. Would recommend the Lexus dealer to all my friend and associate. Beautiful showroom, clean and comfy More

We like working with Mohammed, he is very precise and concise in his comments and recommendations, he is very relaxed. We feel that he is sincere and honest. Anyway, Mohammed is the best! concise in his comments and recommendations, he is very relaxed. We feel that he is sincere and honest. Anyway, Mohammed is the best! More

Bill, Jerry and Elgin were gentlemen. There was no pressure from them as far as the sales, ease of buying the car and final financial closeout of the sale. This is my second car from this dealership pressure from them as far as the sales, ease of buying the car and final financial closeout of the sale. This is my second car from this dealership and appreciate the way I was treated. Also one of the reasons I returned to this dealership was the service department. More

As soon as I entered the dealership I felt comfortable. I had visited every dealership on Route 17 to decide which car fit my needs and wants. I originally test drove the Lexus 250is which was great but I wa had visited every dealership on Route 17 to decide which car fit my needs and wants. I originally test drove the Lexus 250is which was great but I wanted a luxury ride not a sports suspension. I left and came back and was received with the same politeness. Bill Lamb called and I mentioned another vehicle I wanted to test drive. He had it ready at the door when I returned. As soon as I shut the door and pulled out of the dealership I knew it was the one. Perfect ride, like floating over the road. Quiet and beautiful detail. I never felt pressured. I always felt taken care of. I ultimately got a fantastic deal on a 2012 loaner with only 14,000 miles. Bill contacted me after the sale to make sure all was well. Chris took me through every detail of the computer system and even synxed my phone for me. Mark made the financing painless and offered alternatives that fit my needs. I highly recommend this dealership. It was a pleasure doing business with them and I have a beautiful luxury car I look forward to driving every day. More

Wow. What a wonderful experience. I wanted to get out of my Nissan Murano at the end of my lease, but wasn't sure if the Lexus RX was out of my price range. My sales consultant, Nick Manzi, was wonderfu of my Nissan Murano at the end of my lease, but wasn't sure if the Lexus RX was out of my price range. My sales consultant, Nick Manzi, was wonderful.... and I ended up getting into an awesome RX350 at a very affordable price. Moreover Nick was patient, knowledgable, fair, and low pressure. So was the sales manager, Emilio, who made sure everything worked out. The whole sales experience was teriffic. Go to Prestige... and make sure to talk to Nick. More