
Prestige Lexus of Ramsey
Ramsey, NJ
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So this is my second review... because after such a great experience with my RX350, we went back and bought a certifed pre-owned RX350 for my husband. When I was getting my car I mentioned to my sales consu experience with my RX350, we went back and bought a certifed pre-owned RX350 for my husband. When I was getting my car I mentioned to my sales consultant, Nick, that my husband could use a used car that was low mileage and very comfortable. Within a couple weeks Nick called us to tell us he thought he had the right car for him. He was right. We got a very fair price for his trade-in, and ended up getting the second RX in the same month! I have to say that Nick is a great sales person. He was low pressure and not pushy... knew what we wanted... and again gave us a very fair price. Kudos to his manager, Elgin Swift, for honoring the price he gave us for the trade in. I am just so satisfied with this dealership. I will be back when my lease is up. More
Our total experience from beginning to end was fantastic !! Rosario is one of the best sales people we have met so far and we have owned a lot of cars specially from Prestige , we will recommend him to our !! Rosario is one of the best sales people we have met so far and we have owned a lot of cars specially from Prestige , we will recommend him to our friends . He was knowledgeable about the cars understood our needs and worked with us without the usual "sales pitch " .... Thank you We are giving this rating to him for his great service . More
Peter was the sales person I worked with to buy my vehicle and I couldn't be happier with the excellent service and my choice of delaerships. I was looking at five different Lexus Dealerships and I e vehicle and I couldn't be happier with the excellent service and my choice of delaerships. I was looking at five different Lexus Dealerships and I ended up purchasing my car at Prestige Lexus becuase of Peter. His superior level of service and help made all the difference. Overall, I had a great experience at Prestige and would recommend it to anyone, and I don't take that lightly. More
Todd was a pleasure to deal with as he listened to my needs rather than jump in to "sales" mode to sell me a car. I had done extensive research on consumer reports and other internet sources (KBB, cars.c needs rather than jump in to "sales" mode to sell me a car. I had done extensive research on consumer reports and other internet sources (KBB, cars.com) and arrived at a price that I thought was appropriate. Todd looked at the information I came with and checked his inventory report to see if a car was available that met my needs. He returned with a vehicle that was close to the one I "built" on Consumer Reports and presented a price that was fair and consistent with the pricing I received from CR. As a result, we were able to close a sale very quickly. I have bought or leased 5 cars from Prestige Lexus and have serviced all of my vehicles at Prestige. It is a great dealership with respect to integrity and service and Todd definitely exceeded my expectations with respect to a new car purchase. More
Mohammed Ali is directly responsible for the purchase I made....What started as a simple informational inquiry quickly became a serious purchase experience. His knowledgeable, patient demeanor was a pleas made....What started as a simple informational inquiry quickly became a serious purchase experience. His knowledgeable, patient demeanor was a pleasure to deal with. More
I couldn't believe the deal I received and how quickly the process went by. It was probably one of the most memorable Memorial Days one could have. Todd catered to my needs and gave me an awesome quickly the process went by. It was probably one of the most memorable Memorial Days one could have. Todd catered to my needs and gave me an awesome deal even with such limited time. The 2013 GS350 was much better than I had hoped for. It came with the options I requested and some. I went from choosing a car and picking it up within the same day. I'm not sure if any other dealer can be so quick on their feet. Samantha also helped me with the features and entertainment system that came with the car. Overall, I'd come back again for the easy going and friendly experience. More
All three employees mentioned were most amicable, knowledgeable, as well as professional. I cannot think of anything that I would have changed. It was a great experience! knowledgeable, as well as professional. I cannot think of anything that I would have changed. It was a great experience! More
Mohammed is a very good dealer. He gave us good price. Both my wife and I felt very comfortable with him. He introduced a special color for us with the car we bought, which I seriously love it. He also an Both my wife and I felt very comfortable with him. He introduced a special color for us with the car we bought, which I seriously love it. He also answered my questions quickly and nicely even after the car is bought. Guys who worked with him also gave us great help. Overall, this is a very satisfied purchase experience for our family. More
I needed to trade in my 2010 Lexus 350RX and wanted the same vehicle. I contacted the dealership and worked with Mohammed Ali. Mohammed made the whole transaction effortless. He asked the right question same vehicle. I contacted the dealership and worked with Mohammed Ali. Mohammed made the whole transaction effortless. He asked the right questions, understood my objectives, presented solutions and closed the sale. It was all very painless. I would highly recommend Mohammed to anyone looking to purchase a Lexus. More