Prestige Lexus of Ramsey

This dealership is not close to my home - the one closest to me did not have the vehicle I wanted. Most of my communication w/the dealership was via phone - I had no interest in driving to Ramsey if there we to me did not have the vehicle I wanted. Most of my communication w/the dealership was via phone - I had no interest in driving to Ramsey if there were no cars with the equipment I wanted. After several phone conversations, I drove to the dealership, saw the car and signed the papers. It was an easy process and I was not disappointed. Sometimes a dealer will tell you they have the car you want and then you get to the showroom and they try to sell you something you don't want because they never had the car you want to begin with. That did not happen - I'm happily driving the car I wanted! More

Mohammed Ali is a great customer service representative. Mohammed Ali is a great customer service representative. He simplified the process of buying our RX 350. Advised us with the realistic price, deliver Mohammed Ali is a great customer service representative. He simplified the process of buying our RX 350. Advised us with the realistic price, delivered a new vehicle to our house. I highly recommend dealing with him and already connected my friend with Mohammed hoping he will make a good deal. More

Shane Chesney presented himself from the start as a professional, friendly, informative and knowledgeable about his product. He was very respectful, listening to and understanding our needs. There was professional, friendly, informative and knowledgeable about his product. He was very respectful, listening to and understanding our needs. There was never any pressure. We were not rushed, in looking at our options and discussing the process of purchasing a new car. He guided us and advised us about service and the integrity and pride the dealership takes towards making and keeping the client happy. We had a great experience in 2008 and returned without going anywhere else and found this time to be even better than the last. More

Mohammed Ali was very patient and calm... He really made an effort to get the price we wanted for the 2013 RX 350. My brother, my husband and I were very pleased with the customer service he served us. We an effort to get the price we wanted for the 2013 RX 350. My brother, my husband and I were very pleased with the customer service he served us. We highly recommend Ali for being an excellent sales consultant. He is knowledgeable with the car and is always pleasant to answer our queries. Thank you Mohammed for giving us unparallelled service at Prestige Lexus! More

I was very impressed by the No Pressure salesmanship. I knew I wanted to purchase a Lexus and they did not push me to any car. I told them my price range and he found the perfect car for me. I was so happy knew I wanted to purchase a Lexus and they did not push me to any car. I told them my price range and he found the perfect car for me. I was so happy I bought it that minute, on the spot. I would use Rosario as a salesman again. Thank You April Schwartz More

I just had the pleasure of picking up my second car from Prestige Lexus (Ramsey, NJ). Honestly, I was not even shopping for a new car as I was very happy with my 2008 ES 350, but that changed when super sa Prestige Lexus (Ramsey, NJ). Honestly, I was not even shopping for a new car as I was very happy with my 2008 ES 350, but that changed when super salesman Steve Manin called out of the blue. My car was in getting serviced and detailed. My '08 had 70,000+ miles on. Steve offered us a much newer 2010 ES350 with only 15,000+ miles for the exact same monthly payment and zero out-of-pocket expenses. No brainier. Jerry DiDomenico was the perfect finance guy. He took his time, answered all of our questions and went over every form. At one point, I mentioned that XCEL Federal Credit Union offered GAAP protection for less than Prestige was asking. That's where Scott Rieger came in. He knocked off a few bucks and we ended up splitting the difference. Scott also went over the financing slowly and methodically. He was as knowledgable and kind as Jerry. Jorge Davila was the young man who went over all the options in the car. I believe his title was Delivery Specialist. Even though my old and this new car are virtually identical, Jorge took his time and went over every option. I'm embarrassed to say I never used the built-in blue tooth in my old car because I forgot how to program it. Jorge programmed mine and my wife's. But I don't buy a Lexus without running the plan past Joe Scalo. Joe works in the service department and always seems to put my best interest first. He agreed, this was a no brainer. Remember, this is my second car from Prestige. I got to know Joe through my first car and I just feel comfortable going through him. Last note, the Prestige Service Department is the real reason I purchased from there. They are legendary. Several friends recommended them to me and now it's my turn to recommend them to others! More

This is not my first car purchase from this dealership. The staff is friendly, knowledgeable, and professional. If you are going to purchase a Lexus this is the dealership to go to! The staff is friendly, knowledgeable, and professional. If you are going to purchase a Lexus this is the dealership to go to! More

Both Steve and Eric made the leasing experience a pleasure. I would absolutely recommend Prestige Lexus to anyone interested. It couldn't have been easier. pleasure. I would absolutely recommend Prestige Lexus to anyone interested. It couldn't have been easier. More

I really enjoyed my experience at Lexus. This was my first time buying a car in the USA, (we just returned to the USA after a 23 year absence), and the sales rep, Peter Postorino, helped us to feel very first time buying a car in the USA, (we just returned to the USA after a 23 year absence), and the sales rep, Peter Postorino, helped us to feel very comfortable, confident, and relaxed. I felt that he had our best interests in mind, and he went the extra mile to help us with some important issues, for instance, regarding how best to end the current rental agreement we have with Hertz and he helped to return that car directly from the Prestige dealership so that we had to do nothing. More