Prestige Lexus of Ramsey
Ramsey, NJ
Filter Reviews by Keyword
By Type
Showing 2,726 reviews
Great experience, wonderful salesman. Nice people all a round. Would recommend the Lexus dealer to all my friend and associate. Beautiful showroom, clean and comfy round. Would recommend the Lexus dealer to all my friend and associate. Beautiful showroom, clean and comfy More
We like working with Mohammed, he is very precise and concise in his comments and recommendations, he is very relaxed. We feel that he is sincere and honest. Anyway, Mohammed is the best! concise in his comments and recommendations, he is very relaxed. We feel that he is sincere and honest. Anyway, Mohammed is the best! More
Bill, Jerry and Elgin were gentlemen. There was no pressure from them as far as the sales, ease of buying the car and final financial closeout of the sale. This is my second car from this dealership pressure from them as far as the sales, ease of buying the car and final financial closeout of the sale. This is my second car from this dealership and appreciate the way I was treated. Also one of the reasons I returned to this dealership was the service department. More
So this is my second review... because after such a great experience with my RX350, we went back and bought a certifed pre-owned RX350 for my husband. When I was getting my car I mentioned to my sales consu experience with my RX350, we went back and bought a certifed pre-owned RX350 for my husband. When I was getting my car I mentioned to my sales consultant, Nick, that my husband could use a used car that was low mileage and very comfortable. Within a couple weeks Nick called us to tell us he thought he had the right car for him. He was right. We got a very fair price for his trade-in, and ended up getting the second RX in the same month! I have to say that Nick is a great sales person. He was low pressure and not pushy... knew what we wanted... and again gave us a very fair price. Kudos to his manager, Elgin Swift, for honoring the price he gave us for the trade in. I am just so satisfied with this dealership. I will be back when my lease is up. More
Wow. What a wonderful experience. I wanted to get out of my Nissan Murano at the end of my lease, but wasn't sure if the Lexus RX was out of my price range. My sales consultant, Nick Manzi, was wonderfu of my Nissan Murano at the end of my lease, but wasn't sure if the Lexus RX was out of my price range. My sales consultant, Nick Manzi, was wonderful.... and I ended up getting into an awesome RX350 at a very affordable price. Moreover Nick was patient, knowledgable, fair, and low pressure. So was the sales manager, Emilio, who made sure everything worked out. The whole sales experience was teriffic. Go to Prestige... and make sure to talk to Nick. More
As soon as I entered the dealership I felt comfortable. I had visited every dealership on Route 17 to decide which car fit my needs and wants. I originally test drove the Lexus 250is which was great but I wa had visited every dealership on Route 17 to decide which car fit my needs and wants. I originally test drove the Lexus 250is which was great but I wanted a luxury ride not a sports suspension. I left and came back and was received with the same politeness. Bill Lamb called and I mentioned another vehicle I wanted to test drive. He had it ready at the door when I returned. As soon as I shut the door and pulled out of the dealership I knew it was the one. Perfect ride, like floating over the road. Quiet and beautiful detail. I never felt pressured. I always felt taken care of. I ultimately got a fantastic deal on a 2012 loaner with only 14,000 miles. Bill contacted me after the sale to make sure all was well. Chris took me through every detail of the computer system and even synxed my phone for me. Mark made the financing painless and offered alternatives that fit my needs. I highly recommend this dealership. It was a pleasure doing business with them and I have a beautiful luxury car I look forward to driving every day. More
Our total experience from beginning to end was fantastic !! Rosario is one of the best sales people we have met so far and we have owned a lot of cars specially from Prestige , we will recommend him to our !! Rosario is one of the best sales people we have met so far and we have owned a lot of cars specially from Prestige , we will recommend him to our friends . He was knowledgeable about the cars understood our needs and worked with us without the usual "sales pitch " .... Thank you We are giving this rating to him for his great service . More
Peter was the sales person I worked with to buy my vehicle and I couldn't be happier with the excellent service and my choice of delaerships. I was looking at five different Lexus Dealerships and I e vehicle and I couldn't be happier with the excellent service and my choice of delaerships. I was looking at five different Lexus Dealerships and I ended up purchasing my car at Prestige Lexus becuase of Peter. His superior level of service and help made all the difference. Overall, I had a great experience at Prestige and would recommend it to anyone, and I don't take that lightly. More
Todd was a pleasure to deal with as he listened to my needs rather than jump in to "sales" mode to sell me a car. I had done extensive research on consumer reports and other internet sources (KBB, cars.c needs rather than jump in to "sales" mode to sell me a car. I had done extensive research on consumer reports and other internet sources (KBB, cars.com) and arrived at a price that I thought was appropriate. Todd looked at the information I came with and checked his inventory report to see if a car was available that met my needs. He returned with a vehicle that was close to the one I "built" on Consumer Reports and presented a price that was fair and consistent with the pricing I received from CR. As a result, we were able to close a sale very quickly. I have bought or leased 5 cars from Prestige Lexus and have serviced all of my vehicles at Prestige. It is a great dealership with respect to integrity and service and Todd definitely exceeded my expectations with respect to a new car purchase. More







