Prestige Lexus of Ramsey

As soon as I entered the dealership I felt comfortable. I had visited every dealership on Route 17 to decide which car fit my needs and wants. I originally test drove the Lexus 250is which was great but I wa had visited every dealership on Route 17 to decide which car fit my needs and wants. I originally test drove the Lexus 250is which was great but I wanted a luxury ride not a sports suspension. I left and came back and was received with the same politeness. Bill Lamb called and I mentioned another vehicle I wanted to test drive. He had it ready at the door when I returned. As soon as I shut the door and pulled out of the dealership I knew it was the one. Perfect ride, like floating over the road. Quiet and beautiful detail. I never felt pressured. I always felt taken care of. I ultimately got a fantastic deal on a 2012 loaner with only 14,000 miles. Bill contacted me after the sale to make sure all was well. Chris took me through every detail of the computer system and even synxed my phone for me. Mark made the financing painless and offered alternatives that fit my needs. I highly recommend this dealership. It was a pleasure doing business with them and I have a beautiful luxury car I look forward to driving every day. More

Our total experience from beginning to end was fantastic !! Rosario is one of the best sales people we have met so far and we have owned a lot of cars specially from Prestige , we will recommend him to our !! Rosario is one of the best sales people we have met so far and we have owned a lot of cars specially from Prestige , we will recommend him to our friends . He was knowledgeable about the cars understood our needs and worked with us without the usual "sales pitch " .... Thank you We are giving this rating to him for his great service . More

Peter was the sales person I worked with to buy my vehicle and I couldn't be happier with the excellent service and my choice of delaerships. I was looking at five different Lexus Dealerships and I e vehicle and I couldn't be happier with the excellent service and my choice of delaerships. I was looking at five different Lexus Dealerships and I ended up purchasing my car at Prestige Lexus becuase of Peter. His superior level of service and help made all the difference. Overall, I had a great experience at Prestige and would recommend it to anyone, and I don't take that lightly. More

Todd was a pleasure to deal with as he listened to my needs rather than jump in to "sales" mode to sell me a car. I had done extensive research on consumer reports and other internet sources (KBB, cars.c needs rather than jump in to "sales" mode to sell me a car. I had done extensive research on consumer reports and other internet sources (KBB, cars.com) and arrived at a price that I thought was appropriate. Todd looked at the information I came with and checked his inventory report to see if a car was available that met my needs. He returned with a vehicle that was close to the one I "built" on Consumer Reports and presented a price that was fair and consistent with the pricing I received from CR. As a result, we were able to close a sale very quickly. I have bought or leased 5 cars from Prestige Lexus and have serviced all of my vehicles at Prestige. It is a great dealership with respect to integrity and service and Todd definitely exceeded my expectations with respect to a new car purchase. More

This team went out of their way to accommodate me. When a problem appeared they worked diligently to overcome it. I left a satisfied customer. problem appeared they worked diligently to overcome it. I left a satisfied customer. More

Mohammed Ali is directly responsible for the purchase I made....What started as a simple informational inquiry quickly became a serious purchase experience. His knowledgeable, patient demeanor was a pleas made....What started as a simple informational inquiry quickly became a serious purchase experience. His knowledgeable, patient demeanor was a pleasure to deal with. More

I couldn't believe the deal I received and how quickly the process went by. It was probably one of the most memorable Memorial Days one could have. Todd catered to my needs and gave me an awesome quickly the process went by. It was probably one of the most memorable Memorial Days one could have. Todd catered to my needs and gave me an awesome deal even with such limited time. The 2013 GS350 was much better than I had hoped for. It came with the options I requested and some. I went from choosing a car and picking it up within the same day. I'm not sure if any other dealer can be so quick on their feet. Samantha also helped me with the features and entertainment system that came with the car. Overall, I'd come back again for the easy going and friendly experience. More

All three employees mentioned were most amicable, knowledgeable, as well as professional. I cannot think of anything that I would have changed. It was a great experience! knowledgeable, as well as professional. I cannot think of anything that I would have changed. It was a great experience! More

Mohammed is a very good dealer. He gave us good price. Both my wife and I felt very comfortable with him. He introduced a special color for us with the car we bought, which I seriously love it. He also an Both my wife and I felt very comfortable with him. He introduced a special color for us with the car we bought, which I seriously love it. He also answered my questions quickly and nicely even after the car is bought. Guys who worked with him also gave us great help. Overall, this is a very satisfied purchase experience for our family. More

I purchased brand new Lexus ES300h 2013 from Prestige Lexus. I worked with Mohammed Ali, who guided me through the whole purchase. He is extremely helpful and is very knowledgeable. He is always willing Lexus. I worked with Mohammed Ali, who guided me through the whole purchase. He is extremely helpful and is very knowledgeable. He is always willing to help and answer any question. He is also very respectful and friendly. I will recommend Mohammed highly without any reservation whatsoever. Also, I met Jerry DiDomenico as a finance guy. He is also very friendly and helpful. He helped me get all the necessary paperwork done with utmost patience. Both Mohammed and Jerry went above and beyond to earn my business. Overall, I had a great experience so far. I would recommend these guys and this dealership to my friends and colleagues. Also, Mohammed remembers to follow up on the purchase by making courtesy call. I like dealers who do not just make bloated promises only before purchases, but stand by their customers after their purchases. I will most likely return to this dealership for my next Lexus SUV purchase (which may not be too far out). Also, I will be watching the service department when I take my car there. I will fill in more on that later. So far good overall experience. More