Prestige Lexus of Ramsey

We are exceptionally pleased with the staff at Lexus Prestige; they treated us with the utmost courtesy and respect. Most specifically, their relentless endurance and patience with our never-ending qu Prestige; they treated us with the utmost courtesy and respect. Most specifically, their relentless endurance and patience with our never-ending questions is admirable... we had a five hour meeting, and the negotiation was the least amount of time we spent before we closed the deal. We did our homework beforehand and we believe we got a fair price on the car, as well as the overall deal. Our appreciation for a great experience with Lexus Prestige... thank you Emilio Rampone for your professionalism and fairness, and to Nick Manzi who spent the majority of the five hours (4-hrs and 55 min.) putting up with us. Thank you Jeffrey Lower for making the financial process an easy flow, and Chris Choi thanks for the fun part... getting to know all the exciting features of my new car. Keep up the good job all... and thanks again. Norma K. More

What a wonderful car buying experience!!! I would HIGHLY recommend anyone in the NJ/NY area make the trek to Prestige Lexus and ask for JERRY SADLER. Jerry made the whole buying experience painless a HIGHLY recommend anyone in the NJ/NY area make the trek to Prestige Lexus and ask for JERRY SADLER. Jerry made the whole buying experience painless and stress free. He was so helpful and knowledgeable and answered any and all of our many questions regarding the Lexus ES 350. He was prepared from the minute we walked into the dealership to the time we drove the car off the lot 2 days later. Having shopped around for our new Lexus , we visited 2 additional dealerships closer to our home prior to visiting Prestige Lexus. We should have made Prestige Lexus our first and only stop!!! Jerry was an amazing sales person, Jorge Davila was patient telling us all about the features and syncing all our electronics to our new car and Mark Struble was so helpful in getting us the best loan rate. Will recommend Prestige Lexus to anyone who is in the market for a new Lexus!!! More

My first contact with Prestige Lexus was with Steve Manin via telephone. He was friendly, knowledgable and thorough, and his selling price was a savings over our former dealer in Greenwich, Ct. All of t via telephone. He was friendly, knowledgable and thorough, and his selling price was a savings over our former dealer in Greenwich, Ct. All of the forms necessary for the purchase were immediately emailed, and he set up a date for us to pick up the car within the week. Prestige Lexus is a beautiful building, and our experience was wonderful from the very start with a greeting from the receptionist. Steve Manin saw us immediately and reviewed the purchase. We were then introduced to Jorge, who explained in great detail, and with great patience, all the workings of my new Lexus. He was thorough and gave me the confidence to drive the car for the first time. Jeffrey Lower explained the finances and reviewed the options available for extended service contracts. After the installation of the "door damage protectors" and lunch in the lounge, I was off to the drive home. Thank you, Prestige Lexus, for a wonderful experience! More

I would like to say that I highly recommend purchasing or leasing your Lexus from Prestige. I visited several other dealerships in NYC prior to coming to Prestige and has unhappy with my overall experience leasing your Lexus from Prestige. I visited several other dealerships in NYC prior to coming to Prestige and has unhappy with my overall experience. As a result I decided to email Prestige and within hours I was Purchasing my 2013 Lexus ES 350. Upon, arrival at the dealership I was met by Emilio and Todd who were both very welcoming and made me feel comfortable. Todd was very pleasant throughout the purchasing experience and was able to answer all of the many questions I had. WIthin, a short time I was signing all the paperwork and was happy with the overall experience. When, it was time for the delivery of my vehicle Todd picked me up and took the time to explain my new vehicle. The delivery specialist was also helpful in providing me with an overview of the vehicle. When purchasing or leasing I will definitely head back to Prestige and look forward to working with Todd again. BTW I love my new Lexus. More

Bought a car few weeks ago, and temp plate expired last week. But I still haven't received my plate. I called multiple staffs many time every day and left numerous messages. No responses heard back - even week. But I still haven't received my plate. I called multiple staffs many time every day and left numerous messages. No responses heard back - even managers. One of the earlier responses I got from a sales admin was they misplaced/lost my plate (DMV issued plates already) but gave me no status or what they'll do next. The sales consultant I worked with is away - and the day before he left office he said he'd call me when plates are ready. But he's gone and I'm stuck here with my new car in garage, while no one from dealership respond to my calls. No idea when I will hear back from them. This is not what I expect from a Lexus dealership. Definitely not going back even for service. More

Salespersons are very friendly and not intimidating.Their salespersons understands individual situations and treats you as a person NOT a credit score.The facility is customer friendly. salespersons understands individual situations and treats you as a person NOT a credit score.The facility is customer friendly. More

Bill was very good, a professional salesman that knew his product inside and out. There was no... "Ill get back to you" with any product or warranty question that we had. He was very patient in showing us an product inside and out. There was no... "Ill get back to you" with any product or warranty question that we had. He was very patient in showing us and allowing us, no insisting... that we test drive any vehicle that we were interested in considering. He was prompt on responding to emails prior to the visit and after the sale. Bill Lamb would be highly recommended. More

I want to thank Prestige Lexus for making my puchase a simple process and for my salesmen John Dey for working with me on this transaction. I am a repeat customer and I have always apreciated the professi simple process and for my salesmen John Dey for working with me on this transaction. I am a repeat customer and I have always apreciated the professionalism at the dealership on all levels. Thanks Prestige! More

Rosario was an excellent sales employee. He was extremely professional, very understanding on what exactly I was looking for in a vehicle, and worked his hardest in assisting to reach the deal that extremely professional, very understanding on what exactly I was looking for in a vehicle, and worked his hardest in assisting to reach the deal that fit my budget. I have been to numerous dealerships in the past and this was by far one of my favorites. The entire staff that I interacted with made the experience to be about my best interest and not just negotiating another car sale. The setup and environment of the dealership is very relaxed, which adds to a more eased experience. I was in and out of the dealership within an hour. Kudos to Rosario and the staff at Prestige Lexus! More

One more time would like to thanks Rosario and Jane for pleasure doing business (leasing a new car) with them, they are extremely professional and friendly. Best Regards, Alexey Sakach pleasure doing business (leasing a new car) with them, they are extremely professional and friendly. Best Regards, Alexey Sakach More