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Prestige Lexus of Ramsey

Ramsey, NJ

4.8
2,727 Reviews

1000 NJ-17

Ramsey, NJ

07446

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Showing 2,727 reviews

January 02, 2019

Happy Buyer Just got my first SUV, and it drives like a dream. Even though I bought it used, it feels like a brand new car with low mileage and a high end package More

by Merlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryant Martinez, Wayne Schey
January 01, 2019

A morning well spent I usually choose to wait for my car. The waiting room is comfortable and the employees are friendly and very helpful. My service rep provided frequent More

by Judi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure if listed above. Service rep Mike and receptionist Jessica-not sure of last names. Both were great!!!
January 01, 2019

very good service Friendly and great service. This was the second free oil change on the Lexus nx 300 and everything went smooth. The wait was minimal and good that tir More

by JCITRO411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lucca
January 01, 2019

Standard 15,000 mile service The experience was very organized from driving up to meeting with the service agent. He provided up an accurate estimated wait time and provided updat More

by LDASILVARX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Scalo
January 01, 2019

Salesman was wonderful My salesman, Richard Efrus, made my leasing of 2 cars as easy as possible. Gave me a fair price and communicated with me throughout the process. More

by Nvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Efrus
January 01, 2019

Pleasant & efficient Very good service and efficient. Service rep was on top of all issues. Rear brakes seemed somewhat pricey, but good analysis and timely repair was app More

by CMELONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Gugliemi
January 01, 2019

Best in the business! As a Lexus owner since 2005, I have exclusively used Prestige Lexus service center for all the work on my cars. Not only is their workmanship superb, More

by Merlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Kosik, Jorge Reinoso
December 31, 2018

A class act I can’t speak highly enough about Prestige Lexus of Ramsey. Every interaction I have with them is a pleasure. They are thorough, conscientious, and re More

by happylexusowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Gugliemi
December 31, 2018

Perfect Lexus Service always strives to make every visit as seamless as possible. Special thanks to Joe Scalo for taking such good care of me as always. More

by llatrenta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Scalo
December 31, 2018

Car not clean and took too long I brought the car in because it was missing a roof rack cover and the car was not clean when I originally took it home. I had an 8am appointment to dr More

by cmc1983
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jorge Reinoso
Jan 21, 2019 -

Prestige Lexus of Ramsey responded

Hello, we are sorry that you had some miss communication while servicing your vehicle. Prestige Lexus is happy to offer a complimentary exterior car wash to all of our service customers, along with an interior vacuum. However, we do details by appointment and there is a charge for this service.

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