
Prestige Lexus of Ramsey
Ramsey, NJ
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90,000 mile service on RX350 Staff at dealership was very professional and helpful --- from scheduling the service appointment to the actual servicing of the vehicle. Service as Staff at dealership was very professional and helpful --- from scheduling the service appointment to the actual servicing of the vehicle. Service associate kept me informed re: any issues found during the servicing of the vehicle. More
Best experience ever dealing with a dealership. I'll just keep this real and short , Gary Guglielmi went way out of his way to take care of my issue. I have been dealing with Prestige Lexus for five I'll just keep this real and short , Gary Guglielmi went way out of his way to take care of my issue. I have been dealing with Prestige Lexus for five years now and never had a bad experience with them. Just want to say Thank you to the whole team for all your great work and awesome customer service you guys provide. More
Lexus service Gary Gugliemi took excellent care of my needs. Loaner car was waiting for me & my car was ready & finished on time. I trust your service technici Gary Gugliemi took excellent care of my needs. Loaner car was waiting for me & my car was ready & finished on time. I trust your service technician Danny C. To take care of my car. More
Exceptional in every way,, From the moment I drove into the service area I realized that this dealer was well organized and had personnel who would give the kind of service one From the moment I drove into the service area I realized that this dealer was well organized and had personnel who would give the kind of service one expects from a Lexus dealer...and I was not disappointed, from beginning to end..especially since I have been a Lexus customer since 1989. Prestige Lexus is well named. More
excellent. Just like family Working with this dealer is just like family: they do the job right; they do it honest; no fakery or fraud; and they treat you like family and nO, i a Working with this dealer is just like family: they do the job right; they do it honest; no fakery or fraud; and they treat you like family and nO, i am not related to anyone there. More
Oil change My service rep did a great job informing me about my car. He was very professional and knowledgable. I was texted several times making the experience My service rep did a great job informing me about my car. He was very professional and knowledgable. I was texted several times making the experience stress free. More
Excellent Service Excellent service would highly recommend. Staff was friendly courteous and knowledgeable. Bought this vehicle at another dealership but prestige will Excellent service would highly recommend. Staff was friendly courteous and knowledgeable. Bought this vehicle at another dealership but prestige will now be our vehicle service provider. More
Analyzed the problem thoroughly, made it easy for me during Have used this dealer's service for 15 years and I keep coming back. Loaner policy makes my life easy, resolution is generally very timely. Professio Have used this dealer's service for 15 years and I keep coming back. Loaner policy makes my life easy, resolution is generally very timely. Professionalism is top notch. You will always feel like a big shot. More
Good service The staff are nice, polite and pleasant. The wait time was long but I was informed so when I checked in, so no issue there. When it's done, the tank w The staff are nice, polite and pleasant. The wait time was long but I was informed so when I checked in, so no issue there. When it's done, the tank was full (because it was a recall, I believe), washed, and ready. Not dried well on windows so there were water stains, but the rain washed them away next day, so no big deal. More
,25000 miles service Good services?Gary was very nice to help us to get job done in shop as soon as possible since we are living in upper state of New York about 80 mile a Good services?Gary was very nice to help us to get job done in shop as soon as possible since we are living in upper state of New York about 80 mile away from the shop. More