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Prestige Lexus of Ramsey

Ramsey, NJ

Overview
Reviews
Vehicles
4.8
2,726 Reviews
Call Dealership (855) 484-6393
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1000 NJ-17

Ramsey, NJ

07446

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Showing 2,726 reviews

October 22, 2025

Responsive. Honest. Transparent, even showed a video of MY CAR being serviced. Each step performed. More

by ram_ble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall.
Report | Print
Oct 22, 2025 -

Prestige Lexus of Ramsey responded

Thank you for sharing your experience! We’re thrilled to hear that you appreciated our team’s transparency and communication throughout your service. Providing honest, responsive care — and keeping you informed every step of the way — is what we strive for. We truly appreciate your trust in Prestige Lexus of Ramsey and look forward to serving you again!

October 22, 2025

I really enjoyed my early in and early out service experience on a beautiful Saturday morning. More

by biebbah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tedesco
Report | Print
Oct 22, 2025 -

Prestige Lexus of Ramsey responded

Hi Biebbah, Thank you for the great feedback! We're so glad to hear you enjoyed your early-in, early-out service experience — and on a beautiful Saturday morning, no less!

October 21, 2025

Everyone was professional, friendly, and efficient. I was really impressed. Thanks for the outstanding service. More

by junghoon.min
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Gallo, Carol Galbraith
Report | Print
Oct 21, 2025 -

Prestige Lexus of Ramsey responded

Thank you for the kind words! We’re thrilled to hear you had such a positive experience with our team. Providing professional, friendly, and efficient service is always our goal. We appreciate your feedback!

October 21, 2025

Earl was so easy to work with. I told him what I wanted and he got me the exact car. I’m so happy I stopped in. Wonderful customer service. More

by pmohr725
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl
Report | Print
Oct 21, 2025 -

Prestige Lexus of Ramsey responded

Thank you for sharing your experience! We’re so glad Earl was able to help you find exactly what you were looking for. It’s great to hear that his excellent service made your visit such a positive one. Enjoy your new car!

October 20, 2025

It was a pleasure working with everyone they were professional and provided great customer service while I was there More

by destinkernizan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leslie Fougha, Hugh Hinds
Report | Print
Oct 20, 2025 -

destinkernizan responded

Nice Job!!!

Oct 21, 2025 -

Prestige Lexus of Ramsey responded

Thank you for your kind words! We're so glad to hear that our team made your experience a pleasant one. Providing professional service and great customer care is always our goal. We appreciate your visit and hope to see you again!

October 20, 2025

I am extremely impressed with the service and staff at Ramsey Lexus. Very accommodating and flexible. More

by rab952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Tyska, Jorge Reinoso, Elanny Perez, Tara Niland
Report | Print
Oct 20, 2025 -

Prestige Lexus of Ramsey responded

Thank you for sharing your experience! We’re thrilled to hear you were impressed with our service and staff. Your kind words mean a lot, and we’re glad we could provide accommodating and flexible care! ⭐🚗

October 18, 2025

Start of the art dealership. Great location, selection of vehicles and services. Management and service advisors are attentive to customer issues when escalated. More

by MimiLu
Recommend Dealer
Yes
Employees Worked With
James McNally
Report | Print
Oct 18, 2025 -

Prestige Lexus of Ramsey responded

Thank you for your wonderful feedback! We’re thrilled to hear you had a positive experience with our location, selection, and services. It’s great to know that our management and service advisors were attentive to your needs. We truly appreciate your support and look forward to serving you again soon!

October 17, 2025

First class operation every step of the way. Professional, efficient, pleasant experience all around. Always feel I’m being treated fairly and honestly. More

by roccodelaroche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Galbraith
Report | Print
Oct 18, 2025 -

Prestige Lexus of Ramsey responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. Providing professional, efficient, and fair service is our top priority, and we're glad it showed throughout your experience. We truly appreciate your trust and look forward to continuing to serve you!

October 16, 2025

Excellent customer service. Everything is explained clearly. Service department is very efficient. I’m very pleased with all my interactions. More

by Susanmf818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton Ricketts and Joe Gallo
Report | Print
Oct 17, 2025 -

Prestige Lexus of Ramsey responded

Thank you for your wonderful feedback! We're so glad to hear that you had a positive experience with our customer service and that everything was explained clearly. It's great to know that our service department made everything efficient and smooth for you. We truly appreciate your kind words and look forward to assisting you again in the future!

October 16, 2025

During the lease I had no issues upon purchasing the vehicle I have experienced some issues with the proper registration of the vehicle and now not updating my account of the warranty package that I pur More

by ricbonilla57@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Oct 17, 2025 -

Prestige Lexus of Ramsey responded

Thank you for sharing your feedback, and we apologize for the issues you've experienced with the registration and warranty update. We understand how important it is to have everything in order and to keep you informed. We’re glad to hear that Frank was able to offer comfort during the process, and we’ll make sure to follow up on your repair request and the warranty approval. Please feel free to reach out if you need assistance in the meantime—we’ll do everything we can to ensure everything is resolved quickly. Thank you for your patience!

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