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Prestige Lexus of Ramsey

Ramsey, NJ

4.2
2,631 Reviews

1000 NJ-17

Ramsey, NJ

07446

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Showing 2,631 reviews

October 26, 2018

Maintance service As I am long time more than 10years customer of Lexus car and this dealer. This is first time they refuse to give me Loaner car and says thing are cha More

by dilipp1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Simpson, Michael Zearfaus, Jorge Reinoso, Jeff Lucca, Chris Bowes, Joe Alemany
Nov 27, 2018 -

Prestige Lexus of Ramsey responded

Hello, first we would like to thank you for your continued loyalty and reaffirm that Prestige Lexus is committed to continued customer service. We apologize that a loaner vehicle was not available at the time of your service and we would be more than happy to reschedule you with one in the future at a date where there is availability.

October 25, 2018

Great Experience! We decided to stop in on a Saturday because our lease was coming to an end and we were interested in the RX. We ended up signing a new lease that day More

by kristenanne7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Kim, Richard Nudelman
October 25, 2018

Responsive to inquiries and willing to work on a deal Richard Efrus understating of our needs and knowledge on competing cars (positives and negatives) in the same class helped us make our decision to bu More

by borchera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Efrus, Betsy Scudi, Richard Nudelman
October 25, 2018

John Day was a pleasure to deal with. I went to only one other Lexus Dealership and was not pleased how a prospective sale was not handled well. John Day made the difference for compos More

by gsmith481 atomic silver
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Day, Vincenzo Calautti
October 25, 2018

All work done well and in proper time Brought car in got loaner all routine service person made sure car done properly and on time got call to pick up when done exactly when I was told it More

by perio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Scalo
October 25, 2018

Excellent service" As always, my experience with the Lexus dealership in Ramsey was excellent. I waited in the lounge for my service to be completed and it was done in More

by DENPATSULL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Scalo
October 25, 2018

Pleasant, courteous and competent. The individual service consultant was very polite, told me exactly how long the service would take, and was anxious to answer any questions or concern More

by MARANDME1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph scalazee
October 25, 2018

Excellent service for 10.000 mile checkup. This was a standard 10,000 mile checkup and the status of my car was appropriately conveyed to me. Oil, tires etc were checked and all was in good sh More

by andi.salsberg21
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Gugliemi
October 24, 2018

Great service done in a timely fashion. I came in earlier than my 2 PM appointment. I was cautioned that the technicians went to lunch. I knew I would have to wait awhile. However, the wai More

by CLIFFMALAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ceccon
October 24, 2018

Just what I wanted The helpful salesman found just the small suv I was looking for and didn’t try to push a vehicle with features I didn’t want or need. My thanks to Rud More

by cvonglahn321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinnie and Oscar, business manager, were 5 star as well. Vinnie showed me all about my new car, but I didn’t catch his last name., Rudy Trbovich II, Wayne Schey
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