
Prestige Lexus of Ramsey
Ramsey, NJ
Filter Reviews by Keyword
By Type
Showing 2,631 reviews
Great customer service Very friendly and helpful staff. Accommodating to your needs and very attentive listening. Detailed repair disclosures and always do great job inspect Very friendly and helpful staff. Accommodating to your needs and very attentive listening. Detailed repair disclosures and always do great job inspecting the car and recommended care More
Not happy I find it a little strange that my car wouldn’t start after I picked it up from the dealer and I told him that I was going elsewhere to have the work I find it a little strange that my car wouldn’t start after I picked it up from the dealer and I told him that I was going elsewhere to have the work done. It will be interesting to see what’s actually wrong with my car now. I’m having it towed to the shop that needs to do the work originally and now I need to take care of this issue as well. Not happy at all b More
Air pressure The tire pressure indicator came on. Unfortunately it is not possible to see which tire is the offender. ( my husband's new Jeep indicates the press The tire pressure indicator came on. Unfortunately it is not possible to see which tire is the offender. ( my husband's new Jeep indicates the pressure of each tire). I had to bring my vehicle in to have it checked. Turns out all tires were low. More
A Great Experience It still is a great experience to work with your staff at Prestige Lexus from the moment we walked in the door till the moment we drove away. The staf It still is a great experience to work with your staff at Prestige Lexus from the moment we walked in the door till the moment we drove away. The staff is always 100% there to make us feel welcome and important. More
Very Satisfied Customer Our salesman went out of his way to make this deal happen for us. We are very grateful, especially since we are loyal Lexus drivers. Our salesman went out of his way to make this deal happen for us. We are very grateful, especially since we are loyal Lexus drivers. More
Accommodating, helpful, pleasant. Prestige Lexus of Ramsey's service is the reason my 2 daughters and I are dedicated Lexus owners. Uniformly the staff are helpful, pleasant and knowl Prestige Lexus of Ramsey's service is the reason my 2 daughters and I are dedicated Lexus owners. Uniformly the staff are helpful, pleasant and knowledgeable. It makes a difference. I recently had a very bad experience with the Albany dealership and realize even more how excellent Prestige is. More
Best dealership in the Northeast I have bought vehicles from Prestige since 2004. The professionalism and attention to detail is unmatched both in the sale of the vehicle as well as I have bought vehicles from Prestige since 2004. The professionalism and attention to detail is unmatched both in the sale of the vehicle as well as the incredible service. They don’t nickel and dime you and answer every question thoroughly. More
Service was excellent as always. I'm glad this dealer is still Prestige. MB of Paramus fell down on the job since sale. Keep up the good work. was excellent as always. I'm glad this dealer is still Prestige. MB of Paramus fell down on the job since sale. Keep up the good work. More
Service Review Service was smooth, painless and professional. I was concerned about my battery and I left confident! Thank you so very much for the customer, cari Service was smooth, painless and professional. I was concerned about my battery and I left confident! Thank you so very much for the customer, caring! More
Third Time a Charm Mike Jaloudi was our salesman. He gave us a friendly greeting and we told him that we were just looking at the time. but i mentioned that i was at th Mike Jaloudi was our salesman. He gave us a friendly greeting and we told him that we were just looking at the time. but i mentioned that i was at the end of my previous lexus lease.. Mike suggested that My wife and I sit with him so we could go over options for a new purchase and could offer incentives for repeat customers. What was great about the experience was that MIke put no pressure on us to make the purchase. That made us very comfortable to work with him to do the deal. We settled on the Red RX 350. Our 3rd one. We are Very Happy with the RX. Moreover we are happy with the respect Mike has shown for the customer. More