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Prestige Lexus of Ramsey

Ramsey, NJ

4.2
2,631 Reviews

1000 NJ-17

Ramsey, NJ

07446

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Showing 2,631 reviews

October 22, 2018

Great customer service Very friendly and helpful staff. Accommodating to your needs and very attentive listening. Detailed repair disclosures and always do great job inspect More

by flying.machine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Reinoso
October 22, 2018

Not happy I find it a little strange that my car wouldn’t start after I picked it up from the dealer and I told him that I was going elsewhere to have the work More

by SUZANNEMURPH
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jessica Tyska, Jorge Reinoso
Nov 29, 2018 -

Prestige Lexus of Ramsey responded

Hello Suzanne, we are sorry to hear you had trouble with your 2010 RX 350. We understand that your car was here for about 2 weeks while waiting on insurance to approve an estimate. After Insurance approved the Estimate you had decided to take your vehicle to another shop. Because the vehicle was here for many days without being driven, that may have been the root cause of dead battery .

October 22, 2018

Air pressure The tire pressure indicator came on. Unfortunately it is not possible to see which tire is the offender. ( my husband's new Jeep indicates the press More

by Teddie Jablonski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Scalo, Richard Efrus
October 20, 2018

A Great Experience It still is a great experience to work with your staff at Prestige Lexus from the moment we walked in the door till the moment we drove away. The staf More

by DADDYCOACH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Day
October 19, 2018

Very Satisfied Customer Our salesman went out of his way to make this deal happen for us. We are very grateful, especially since we are loyal Lexus drivers. More

by JTBOOKIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Day
October 19, 2018

Accommodating, helpful, pleasant. Prestige Lexus of Ramsey's service is the reason my 2 daughters and I are dedicated Lexus owners. Uniformly the staff are helpful, pleasant and knowl More

by lbhorgemail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
i'm sorry I don't remember the other names--particularly the IT man.., Michael Ceccon, Steven Glenwick, Peter Ceccon
October 19, 2018

Best dealership in the Northeast I have bought vehicles from Prestige since 2004. The professionalism and attention to detail is unmatched both in the sale of the vehicle as well as More

by RTABEISBOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Kosik, Michael Zearfaus
October 19, 2018

Service was excellent as always. I'm glad this dealer is still Prestige. MB of Paramus fell down on the job since sale. Keep up the good work. More

by NBLAU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Zearfaus
October 19, 2018

Service Review Service was smooth, painless and professional. I was concerned about my battery and I left confident! Thank you so very much for the customer, cari More

by ETPURPLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Scalo-Joe was excellent and professional. He understood my concerns and made sure I was well taken care of. I truly appreciated his caring and concern., Walter Kosik
October 19, 2018

Third Time a Charm Mike Jaloudi was our salesman. He gave us a friendly greeting and we told him that we were just looking at the time. but i mentioned that i was at th More

by BCHAVERS 4718
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Jaloudi
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