Prestige Lexus of Ramsey

Jorge H Reinoso. service advisor everything excellent. Jorge was exceptional and a real asset to your organization . auto greeter, service receptionist, all excellent the car was everything excellent. Jorge was exceptional and a real asset to your organization . auto greeter, service receptionist, all excellent the car washer,interior cleaner all did a great job car was completed within time estimated and was really presentable to drive home. thanks More

Customer experience As always the customer experience was excellent. I thought I was only stopping by for an estimate but Mark said he could give me a loner and take the As always the customer experience was excellent. I thought I was only stopping by for an estimate but Mark said he could give me a loner and take the car immediately because he felt not having my side view mirror was dangerous. I was impressed with the concern and thrilled that I didn’t have to wait for service or return for service at another time. Thank you Lexus More

Most excellent new car purchase process. No pressure exerted by the dealership during my new car buying process on October 12, 2018, & each representative was unusually friendly. The document No pressure exerted by the dealership during my new car buying process on October 12, 2018, & each representative was unusually friendly. The documents signing process went smoothly. More

Great service but .. Very pleasant experience by the staff overall, quick in and out...but when I picked up my car after the first 10,000 mile service, I noticed grease fi Very pleasant experience by the staff overall, quick in and out...but when I picked up my car after the first 10,000 mile service, I noticed grease finger stain on the inside of driver side B pillar AND on the dash board just above the glove compartment....., took me a while to remove the grease stain from my light color interior... I think the mechanics need to be more careful.. More

25,000 mile service The service was fast, and thorough. It did not exceed the time I was given at the onset. Everyone was courteous and professional. Love doing busin The service was fast, and thorough. It did not exceed the time I was given at the onset. Everyone was courteous and professional. Love doing business here. More

Lost key As always, staff was friendly courteous, knowledgeable and efficient. You always provide a time estimate and have never exceeded it. The lounge is c As always, staff was friendly courteous, knowledgeable and efficient. You always provide a time estimate and have never exceeded it. The lounge is clean bright and comfortable to minimize the impact of waiting. More

Service rep was excellent Mr. Scalo showed knowledge, empathy and expertise in his dealings with me. He realized quickly what service was required, explained it fully and deli Mr. Scalo showed knowledge, empathy and expertise in his dealings with me. He realized quickly what service was required, explained it fully and delivered on his promise to have it completed within 1 hour and 15 minutes. More

Returned for PERMA PLATE application and to pick up plates The service dept is always very accomodating , polite, couteous and efficient. They always keep me updated on when vehicle will be ready. The new GX The service dept is always very accomodating , polite, couteous and efficient. They always keep me updated on when vehicle will be ready. The new GX 460 looks great. More

Excellent, Prompt and Professional Service! The Service Department is excellent from the moment you drive into the dealership through the time your car is delivered back to you. Leasing a car i The Service Department is excellent from the moment you drive into the dealership through the time your car is delivered back to you. Leasing a car is just a first step, entrusting it and my time to a great service department is the second step and your service department is Great. Thank you. More