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Prestige Lexus of Ramsey

Ramsey, NJ

4.2
2,631 Reviews

1000 NJ-17

Ramsey, NJ

07446

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Showing 2,631 reviews

October 10, 2018

Regular service Great everyone was pleasant and efficient as usual. The lady checking in cars is very good at what she does. Would recommend to anyone. Great service More

by bgJAK2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Reinoso
October 09, 2018

I had great time purchasing my Lexus ES350 from KIM TOTHA I purchased a car rom Kim Totha. She's wonderful. She found me exactly what I was looking for and went above and beyond the call of duty to make sur More

by jenny14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Totha
October 09, 2018

Excellent Service John Cho was great and helped us find the right solution. He took the time to understand our vehicle requirements and worked hard to meet our price ex More

by Bhavna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cho
October 08, 2018

Kept me informed They emailed promptly to let me know what was happening and how long the repair would take. I was happy I did not have to keep calling to do what’s go More

by wendy.baretz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t say I know any names, my husband dealt with that.
October 08, 2018

Wonderful customer service! I had a great experience purchasing a vehicle - with Rudy Trbovich II, Master Certified Sales Consultant. Rudy was patient and never pushed me into ma More

by dr.donohuern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Trbovich II
October 08, 2018

Lexus ES350 Oil Chnge Terrible.. they told me please wait for so that I waited for then I found they didn’t I disappointed the service. I don’t want to buy your car any mor More

by SWROH0907
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I can’t remember his name
Nov 27, 2018 -

Prestige Lexus of Ramsey responded

Hello, we are sorry to hear you are not pleased with your recent service. We would love to clarify what happened based on your review. Please reach out at your convenience so that someone can best assist.

October 08, 2018

Wonderful customer service The friendly and helpful customer service . Explained in detail of the service my car was getting. The spacious waiting area with amenities including More

by Bree4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Lucca
October 08, 2018

All good All good. No complaints. Service advisor excellent. Can always appreciate competitive prices. More cold drinks needed next time. Only saw water. Car s More

by PSTERN41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Gugliemi
October 06, 2018

Satisfied Customer Excellent Sales personnel. We were treated with special attention and services. I would definitely recommend Lexus in Ramsey to all friends and family More

by GTANGLAO1958
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetre Stathopoulos
October 05, 2018

Awesome place to buy a car The dealership is very customer service and everyone is very friendly. So pleased with my sales rep Michele Hanrahan. She knew what I wanted and was More

by mspadavecchia0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Hanrahan, Wayne Schey
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