
Prestige Lexus of Ramsey
Ramsey, NJ
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GREAT EXPERIENCE EXCELLEN REP. TOOK GREAT CARE OF ME AS USUAL. GOT ME IN WITH LOANER CAR EVEN THOGHH I MADE APPT FOR WRONG DATE. ALSO GOT 10% COUPON WITHOUT SHOWING I EXCELLEN REP. TOOK GREAT CARE OF ME AS USUAL. GOT ME IN WITH LOANER CAR EVEN THOGHH I MADE APPT FOR WRONG DATE. ALSO GOT 10% COUPON WITHOUT SHOWING IT More
Excellent Professional, curious and customer comes 1st while your vehicle is being serviced and I have an old gx470 and prestige lexus treated my vehicle as if Professional, curious and customer comes 1st while your vehicle is being serviced and I have an old gx470 and prestige lexus treated my vehicle as if it were new and serviced and repaired my vehicle to a more functional capacity. I recommend car buyers when seeking exceptional excellence just make your way to prestige lexus, they know what's best. More
White Glove Service The overall experience was great - extremely efficient check in process, took me right on time, staff was friendly, courteous and professional. Defini The overall experience was great - extremely efficient check in process, took me right on time, staff was friendly, courteous and professional. Definitely a well-run, highly trained staff. Just fell short on one piece - I was never notified that my car was ready. Tried calling, got voicemail and didn't receive a return call, so I drove to the showroom and actually the car was ready. Not a huge deal in the scheme of life, but it was a courtesy that didn't quite get there. More
Service Prestige employees are fantastic. I will go nowhere’ else. They are. very and knowledgeable. Thanks to all of you I will go nowhere else and will a Prestige employees are fantastic. I will go nowhere’ else. They are. very and knowledgeable. Thanks to all of you I will go nowhere else and will always recommend prestige. You guys are #1 More
Professional, Efficient, and Effective Excellent service comprised of time management, effectiveness, friendly, thorough, and professional. All dealerships are clearly not created equal. Excellent service comprised of time management, effectiveness, friendly, thorough, and professional. All dealerships are clearly not created equal. You can see the culture of being totally customer oriented comes from the top down. More
Perfection! All employees were very well mannered, pleasant, attentive and professional staff! Everything was done to perfection in a very timely manner! I have n All employees were very well mannered, pleasant, attentive and professional staff! Everything was done to perfection in a very timely manner! I have nothing but praise for the service department! More
Quick and convenient No problems. Always could use a lower price. Why does the review need to be 25 words long? At least this is better than the constant phone calls I use No problems. Always could use a lower price. Why does the review need to be 25 words long? At least this is better than the constant phone calls I used to receive from other dealerships. That was the reason I stopped leasing Cadillacs. More
exellent Very professional customer service. The sale person we worked with was very nice and polite. We definitely will come back to get our next car. Very professional customer service. The sale person we worked with was very nice and polite. We definitely will come back to get our next car. More
45k service Flawless completion of the 45k service on my 2014 GS350. Always a great experience with the service writers, this time Mark Simpson, making sure my pr Flawless completion of the 45k service on my 2014 GS350. Always a great experience with the service writers, this time Mark Simpson, making sure my preferences are accommodated. Thanks also to Walter Kosik, service manager, and the guys who clean the cars. More
Excellent Customer Service with a smilte From the moment I walked into the dealership to test drive the 350RX-L Daniel was friendly without being pushy. He knows his cars and his customers an From the moment I walked into the dealership to test drive the 350RX-L Daniel was friendly without being pushy. He knows his cars and his customers and did everything to make my experience a friendly, non-traumatic one (as new car shopping with do to a person). And, to top it off, I love my new car! More