Prestige Subaru

Excellent service My partner and I have purchased 3 Subarus from Prestige. In 2013 we purchased 2 2013 Impreza Sports. We worked with Joe Tate I hadn't bought a new c My partner and I have purchased 3 Subarus from Prestige. In 2013 we purchased 2 2013 Impreza Sports. We worked with Joe Tate I hadn't bought a new car since 2001. Joe was patient and answered all my questions - and I had a lot. Technology had changed quite a bit between 2001 and 2013. The finance person was quite helpful and gave me a great rate for a 7 year loan. A few weeks ago we traded in one of our imprezas for an Outback. We got to work with Kim Richardson this time. Kim was an absolute pleasure to work with. She was friendly and knowledgeable. Her office was warm and welcoming. She made sure the trade went smoothly and that my partner got a fair trade in value for his 2013 Impreza. She found us the color we wanted with the interior color we desired. More

They sell lots of subarus...their service sucks! 0 Stars. We have leased a car here for the last 5 years. As the years have gone by, service has taken a dive. They sell you a great car, but good luck gettin We have leased a car here for the last 5 years. As the years have gone by, service has taken a dive. They sell you a great car, but good luck getting any maintenance, service or any emergency things that need attention in a timely fashion...like a major water leak in the roof rack. We have had 2 major leaks on our 2015 Outback, coming from the roof rack. Water seems to leak from the rack system down the side supports next to the driver side window, leaving the roof, door and finally the floor under the driver side full of water. You can imagine the stench and mold smell. But true to form, we have to sit in the stench and water until our appointment 45 days away. This is a factory defect. Don't buy a car here. They don't care. Sad because subarus are great cars. Go to a place that treats you with the same passion they sell you one. Update My response.. They forgot to say that we would have to pay the person/ external company out of pocket for a covered warranty issue.. then we would get reimbursed.. whenever they get to it. Maybe they should take responsibility for their poor service instead of make excuses for why they could not take care of us. Returned the Subaru .. did not want to lease again. Too bad.. great car did not match great service. More

Prepaid service Still waiting on my prepaid oil change after 2 hours. Not even busy. Typical of this place. Should have known it would take forever when I pulled up a Still waiting on my prepaid oil change after 2 hours. Not even busy. Typical of this place. Should have known it would take forever when I pulled up and a young guy was sweeping as if he were in his 90s. More

Fast Oil Change and Check-up for Subaru Outback Great service and very pleased with communication. My car oil change was performed quickly and reasonably priced. Filters and fluids are fresh and re Great service and very pleased with communication. My car oil change was performed quickly and reasonably priced. Filters and fluids are fresh and ready for the winter season. I always get reliable service and check-ups for my Subaru at Prestige Subaru. More

Easy process. No pressure sales If you are searching for a used car dealership, I recommend Prestige Subaru Asheville. Our sales person Paul was very easy to deal with. He took the t If you are searching for a used car dealership, I recommend Prestige Subaru Asheville. Our sales person Paul was very easy to deal with. He took the time to understand my needs and budget and let me make my own decisions. No pressure at all. I did not have to haggle. If you know NADA retail pricing, he will make the deal happen. More

WONDERFUL Customer Service Best car-buying experience ever! Buck Davis sold me my 2nd Subaru Forester this time around, and his customer service was even better than the first a Best car-buying experience ever! Buck Davis sold me my 2nd Subaru Forester this time around, and his customer service was even better than the first amazing experience! Buck was helpful, an expert in Subaru knowledge, and extremely reliable when it came to meeting my requests and expectations, and putting me into the perfect car that I wanted. I LOVE my 2016 Forester, and I wouldn't trust anyone except Buck for my next purchase, years down the road! More

check engine light 1 day after purchase I purchased my 2003 Toyota matrix on a saturday. On Sunday the check engine light came on. I brought the car back to have the problem resolved, but I I purchased my 2003 Toyota matrix on a saturday. On Sunday the check engine light came on. I brought the car back to have the problem resolved, but I was told it was the catalytic converter. They could turn the light off and do a $200 dollar tune up. This would not resolve the problem, just delay the replacement of the converter. No thanks. Pretty sure the check engine light was turned off for my test drive. More

Great experience Thank you for the great customer service. Edward Ramp was great to work with. I love my new outback. I would recommend them to my family and friends. Thank you for the great customer service. Edward Ramp was great to work with. I love my new outback. I would recommend them to my family and friends. More

My New Forester I went looking for a used car or truck to get myself back into a AWD or 4 wheel drive vehicle after a couple of years without one. I had virtually ta I went looking for a used car or truck to get myself back into a AWD or 4 wheel drive vehicle after a couple of years without one. I had virtually taken over my daughter's 14 year old Forester for most of my chores and recreational activities, and she was driving my newer car. I stopped by Prestige to look at new vehicles and to see how much more I would have to pay for a new vehicle.than going through the used car route. I was met by salesman Paul Morse, who spent a generous amount of time with me and showed me how I could come away with a new Subaru Forester for the same range of payment that I would have been making with a used vehicle. I am very pleased with my new Forester, and follow up from Paul has been great. This is the third Subaru in my family, but my first new one! I am very pleased with it and hope to be driving it for many years to come. I was very pleased with the whole experience at Prestige Subaru and would recommend them to anyone. More

I took my old car for service and bought a new one No hassle (pressure) type of sale. I have been very happy with my previous Subaru car(s), and I am equally happy with the new car. No hassle (pressure) type of sale. I have been very happy with my previous Subaru car(s), and I am equally happy with the new car. More