Prestige Toyota of Ramsey
Ramsey, NJ
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4,936 Reviews of Prestige Toyota of Ramsey
Jeffrey was very honest, timely and helpful when serving my car at Ramsey Toyota. He didn’t push me to buy extra things when my car had a recall issue, and just was happy to help me resolve the issue. Highl my car at Ramsey Toyota. He didn’t push me to buy extra things when my car had a recall issue, and just was happy to help me resolve the issue. Highly recommend him! More
Our experience at the dealership was great, starting from the showing to the purchase of our Toyota Highlander. Tony was calm and professional in finishing our deal. the showing to the purchase of our Toyota Highlander. Tony was calm and professional in finishing our deal. More
DO NOT BUY HERE, ESPECIALLY IF YOU ARE A WOMAN. I bought a used car from this dealership. These men are arrogant and rude. They were constantly giving me the run-around and not taking me seriously I bought a used car from this dealership. These men are arrogant and rude. They were constantly giving me the run-around and not taking me seriously during the sale process. When I had questions about the numbers, which were not consistent on different forms, I was told that I didn't know anything about car sales and I should just sign the forms. I'm an accountant. I do, in fact, know a thing or two about sales of vehicles. I bought this car being from out of state, and they have been consistently lying to me about the process of registering the car (telling me the DOT takes a really long time, etc). I called nearly 20 times over the course of a month (a month after I had bought the car AND my temp expired AND they told me I was missing a form they didn't bother to tell me about until the third or fourth call) and only after the 20th call did I finally have someone tell me the DOT was looking for another form. I called the DOT in my state and sure enough, they have zero information or any in-process registrations for my car. Of course, though, the title from my trade-in had been canceled after 2 weeks. I even learned from a woman working there that she had emailed the sales person and his bosses multiple times about reaching out to me and asking for me to sign this form, but they never responded or reached out. It's clear that they have no respect for women period or anyone else post-sale. I still don't have my license plates or title and it's been two months. I never write reviews, but this experience was so awful that I am writing my first one. NEVER. AGAIN. If you're looking to buy a car, go anywhere else. More
A great experience while working with Tony Oparaku ! Calm, cool and extremely professional. Thank You for sealing the deal on a 2024 4Runner. Very satisfied customer !! Calm, cool and extremely professional. Thank You for sealing the deal on a 2024 4Runner. Very satisfied customer !! More
The representatives at Prestige Toyota of Ramsey gave us a very positive experience in our purchase of a new Prius. Mr Chris D'Onofrio and Mr Gilbert Greenstein took care of my busy family. They were very k a very positive experience in our purchase of a new Prius. Mr Chris D'Onofrio and Mr Gilbert Greenstein took care of my busy family. They were very kind and respected our time as busy parents and made the process very quick and very easy. We appreciated that very much, and we would highly recommend their professionalism. More
Chris two thumbs up to you and Andy from sales and Caroline from the service department on 08/24/26 I interrupted your day when I came in without an appointment. The three of you took care of me like Caroline from the service department on 08/24/26 I interrupted your day when I came in without an appointment. The three of you took care of me like I was a special scheduled customer. To make a long story short the problem wasn’t with my RAV4 that you,Chris gave me a great deal on in February but with my Toyota phone app. While you figured out the problem you suggested that I should see Caroline to make a service appointment. When speaking with Caroline she offered to take care of the service and wash the car at that time.When the service was complete you had turned the phone over to Andy and he finished off the work that you whole heartedly started. Needless to say anyone asking for a Toyota dealer recommendation will be sent to Chris D. Andy and Caroline my sales and service professionals at Prestige Toyota of Ramsey! Thanks again Bob MANCUSO. More
Caroline Siderias has been my family's service rep for over 20 years. Always honest, informative, and the most knowledgable advocate for all things Toyota. We have bought two new cars in the last 6 mont over 20 years. Always honest, informative, and the most knowledgable advocate for all things Toyota. We have bought two new cars in the last 6 months from Prestige Toyota purely because we feel safe witih Caroline's guidance! More
Brought my Grand Highlander in for service. Evan was the service rep. He handled everything quickly and efficiently. He also explained how the Toyota Care works. It was a good experience. Evan was the service rep. He handled everything quickly and efficiently. He also explained how the Toyota Care works. It was a good experience. More
Prompt response to my online inquiry followed by radio silence in follow up, at which point I realized they didn’t bother following up to let me know the used car I had first inquired on was being sold to silence in follow up, at which point I realized they didn’t bother following up to let me know the used car I had first inquired on was being sold to another party. I was ready to purchase but they could not bother responding to my two simple questions. More


