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Prestige Toyota of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.6
4,817 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,817 reviews

December 19, 2022

Sales team was awesome but getting registration and title were a nightmare. No call from dealer even though both registration and title had been there for a few weeks. Still waiting on refund for registrat More

by adafigueroa67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Parra
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Dec 20, 2022 -

Prestige Toyota of Ramsey responded

We apologize for the delay in your DMV and you will get a check from us in the mail in about 30 days for the difference in DMV charges. We will have appropriate conversations with the involved sales team on the importance of communication. We appreciate your business. Please contact Ed Ruela at EdmundRuela@driveprestige.com to discuss this further. Thank you.

December 19, 2022

The dealership was responsive but when I asked about the condition of the car (online buyer), it wasn’t disclosed that the car had the worst ceramic clear coat I have ever seen. It made the paint look terr More

by scdrake2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
I worked with Eddie as well and the paint issues were never mentioned. , Krystina Sinjari
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Dec 19, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

December 18, 2022

Great service. Very helpful. Chris was very helpful. This is my third Tacoma and I will continue to shop Toyota from this dealership. More

by RCONNELL55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Homam "Sal" Salahi
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Dec 19, 2022 -

Prestige Toyota of Ramsey responded

Thank you for your kind words and loyalty to our dealership! We're so happy Chris could assist you and make your experience a memorable one.

December 17, 2022

Glen was great made it very easy and the service was done in a timely way. I don’t need 15 words to tell you how great he was because he is More

by Raymonddimeglio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Morato
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Dec 19, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Glen!

December 17, 2022

Excellent service. Comfortable waiting area. Service was completed in a timely fashion. Appreciated rhe complementary car wash More

by silver0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

December 16, 2022

Had to come twice to fix a simple tire swap. Waited for three hours despite having an appointment both times. More

by Robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caroline Siderias
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2022 -

Prestige Toyota of Ramsey responded

Robin, we apologize for the inconvenience. Please reach out to Daniel Veli at Danielveli@driveprestige.com so we could discuss it further. Thank you.

December 16, 2022

Prestige Toyota was very helpful as usual in fixing the problem I had with jammed tailgate. Thanks! More

by PAULNYLUND24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano, Gabi Samman
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Dec 19, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

December 16, 2022

Nice, clean, and super friendly dealership. Had a phenomenal experience! Would definitely come back here again! More

by hillelboyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moshe Brody
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Dec 19, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

December 16, 2022

I find first thing in the morning is the best to get service and out quickly. The person handling my case was Very efficient More

by PATTIRRO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're so happy you had such a great experience at our dealership and we look forward to working with you again in the future!

December 16, 2022

Came in for a visible oil leak and they can’t find it lol “over spill” how is there an “over spill” right on top of the exhaust when the oil cap is on the complete other side. More

by mikesanchez1904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Krystina Sinjari
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Dec 19, 2022 -

Prestige Toyota of Ramsey responded

Mike, we apologize for your experience. Initial Diagnosis did not show anything wrong with your vehicle. However, if you would like us to diagnose it further and still feel that there is something wrong with the oil, please contact Daniel Veli at Danielveli@driveprestige.com so we could set up an appointment. Thank you.

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