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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,816 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,816 reviews

November 24, 2022

Very good service… they also cleaned my car … fully satisfied … 10 out of 10 ... excellent More

by NILU.TOMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystina Sinjari
Nov 28, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 24, 2022

Tried to charge me $100 to change a $9 light. I left and did it myself. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
WAYNE SCHNEIDER
Nov 28, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less-than-satisfactory experience. We'd like the opportunity to speak with you. Please email Raymundo Rivera at rayrivera@driveprestige.com so we can discuss this further.

November 23, 2022

Please do not call that the car is ready for pickup until it’s there. I waited an hour and fifteen minutes after I reached the dealership to get my car. That doesn’t include the half hour to get there after More

by Howard Gruber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter Iuculano
Nov 28, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. We apologize for the miscommunication that warranted your less-than-satisfactory experience. We'd like the opportunity to speak with you. Please email Raymundo Rivera at rayrivera@driveprestige.com so we can discuss this further.

November 23, 2022

Courteous, friendly, responsive, excellent communications. Staff was knowledgeable. Work was completeed timely. Inspection was thorough More

by JSAIRBORNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano
Nov 28, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 23, 2022

Excellent service and person coordinating service was so helpful and made it easy in all aspects More

by sdsdvm58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 23, 2022

Clean, organized, friendly clean, organized, friendly, clean, organized, friendly, clean, organized, friendly, clean, organized, friendly, More

by johnsmills18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Nov 23, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review!

November 23, 2022

They were very nice at the dealership. They responded in a quick manner and they were very responsive to all of my questions More

by simonekizel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 23, 2022

Brent our salesman was a pleasure to deal with. Car shopping is stressful but his calm demeanor was a plus. More

by SUSAN95475
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mohammad Ghazoul
Nov 28, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 23, 2022

This dealership after another two months still has not process my registration. We had trouble with my liscence from March u til August. I moved from states and wasn’t able to prove my ádreles from March More

by jdelahoz12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brent Van Aken
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric StHilaire
Nov 28, 2022 -

Prestige Toyota of Ramsey responded

Sorry for your frustration but this has been delayed for the inability of you to prove your information at the beginning of the transaction, then the length of time it took after the fact to resolve the matters at hand. A second temp can only be issued if there is an issue with the title. Unfortunately, that is not the case in this matter. Now with all the paperwork in hand we are expediting your paperwork to get this issue resolved. Thank You, Eric St.Hilaire General Sales Manager

November 23, 2022

Kristina kept me informed during the entire service. Also sending me her contact info & telling me not to hesitate to call. I did call once to check on the status. It was a pleasure dealing with her. S More

by TERRICOL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystina Sinjari
Nov 28, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Kristina! We're so happy she could assist you and make your experience a memorable one.

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