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Prestige Toyota of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.6
4,816 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,816 reviews

November 23, 2022

If I can give Tae Kwon -5 stars I would. He needs to learn how to speak to customers properly. He is rude and contra sending. Michael and Brian are class acts! Had an issue with asking the More

by DavidVays
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Trainor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Garcia
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Nov 29, 2022 -

Prestige Toyota of Ramsey responded

David, we apologize for your experience. It seems the sales rep never came to a manager to get them installed. We would have absolutely installed them for you so again we apologize. If you have any other concerns you want to address please call our manager Eric xx.Hilaire at 551-777-5202

Feb 17, 2023 -

DavidVays responded

I called service and asked them myself and they told me it would be 40 to 60 dollars. I went to a different Toyota dealership near my house where I didn’t purchase the car and they were glad to put them in for free.

November 23, 2022

Outstanding experience at Prestige Toyota of Ramsey. They beat the price of their competitors and made for a seamless transaction. More

by INDISPAT
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review! We appreciate your kind words and look forward to working with you again in the future!

November 22, 2022

Peter was much better than the service rep I had the last time I was there. He was honest and direct without being pushy. I appreciated that. More

by MRMUSIC0
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
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Nov 23, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Peter!

November 22, 2022

Very happy with the service except duration took longer than anticipated. Was told would take 1.5 hours. It took longer and I had to leave without the complimentary car wash (not a big deal but would have More

by sfd1177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2022 -

Prestige Toyota of Ramsey responded

Thank you for your business and for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less-than-satisfactory experience. We'd like the opportunity to speak with you. Please email Raymundo Rivera at rayrivera@driveprestige.com so we can discuss this further.

November 21, 2022

The workmanship was good. The service folks were pleasant but a bit confused about my account name. More

by PATSALCEDO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall
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Nov 22, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less-than-satisfactory experience. We'd like the opportunity to speak with you. Please email Raymundo Rivera at rayrivera@driveprestige.com so we can discuss this further.

November 21, 2022

Excellent service. Everything was explained to me and all of my questions were answered in a way that allowed me to make informed decisions regarding my vehicle. More

by SUSANDEER54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Morato
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Nov 22, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 21, 2022

Chris D’Onofrio from Prestige Toyota was incredible! From start to finish he helped me in every way that he could! I came from Connecticut to get my dream car and he helped me make the process go smooth More

by xchristinax22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Garcia
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Nov 21, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback! It sounds like our team went above and beyond to assist you and make your experience a memorable one. At our dealership, customer satisfaction is always our top priority and we're happy to have met that mark!

November 20, 2022

We had a wonderful experience from the moment i brought my van into garage till it was returned fixed. Great customer service More

by Ltescher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystina Sinjari
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Nov 21, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 20, 2022

I recently purchased a used car from prestige. It was one of the best car buying experience I’ve ever had. Haste free!! More

by Sonby72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Homam "Sal" Salahi, Mohammad Ghazoul, YANILDA LORA
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Nov 21, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 20, 2022

Chris was very professional and informative about the Venva we bought. He answered all our questions to our satisfaction. Thank you. More

by jpmsr1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Blankenship
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback! We're so happy Chris could assist you during your car buying process and make your experience a memorable one. We truly appreciate your kind words and hope to see you again in the future!

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