Prestige Toyota of Ramsey

I’ve always brought my car here and I like them and trust them. Good place! them. Good place! More

I have been going to Prestige Toyota with various car over 18 years. Service in the past has been top notch. Unfortunately in the last 2 years I wonder why I keep going back. After the change in ownershi over 18 years. Service in the past has been top notch. Unfortunately in the last 2 years I wonder why I keep going back. After the change in ownership I noticed the lack of ownership in the service department. In this last episode I had a problem with the factory installed clear bra. I had to go back to the dealership at a minimum of 4 to 5 times to get to clear bra re-installed. In this last episode I was told to go in to only find out after a few hours the installer was not available. After 2 additional visits or screw-up from the dealer/installer the job was completed. Well, lets say the installation is terrible. The installer obviously did not want to correct the problem and just move the job along. I would rate the service advisor a 5 out of 10. He is the one who scheduled me in to tell me after a few hours mgmt screwed-up. Not really. I'm 100 percent sure the advisor does not inspect the work to make sure it was COMPLETED and pass and minimum QA eye test. All the advisor does is say sorry but what value do you bring to me? How do I get back 8 to 10 hours of spent time wasted bring the car to you. The manager of the service department has been on top of this to make sure he finds a clear bra installer. However once he hand off the work to the service advisor and installer it went down hill. I do wish Prestige with the new ownership does improve customer experience. Reach out to me anytime and I will be happy to provide real world suggestions. More

Good very good very very good good good good good good good good good goodness good good good goodness More

Thanks to Michael García helped me a lot and quickly. he is very attentive person highly recommended he is very attentive person highly recommended More

Good service, associated personnel very professional. Time spent in the dealership could have been shorter. All in all good experience. Time spent in the dealership could have been shorter. All in all good experience. More

This our second car that we buy from this Dealer. They are incredibly good. I definitely recommend them. They are incredibly good. I definitely recommend them. More

Service center very clean and friendly staff. It took longer than I had hoped, an hour and a half. Overall a pleasant experience. It took longer than I had hoped, an hour and a half. Overall a pleasant experience. More

Fast, friendly staff members and efficient service. Nice and clean environment. Good communication during visit. Nice and clean environment. Good communication during visit. More

Have been coming here for many years. Recently, they have been trying to upsell service, recommending services not required by the Toyota maintenance manual. Recent early weekday mornin Recently, they have been trying to upsell service, recommending services not required by the Toyota maintenance manual. Recent early weekday morning oil change took 2.5 hours to complete, which I thought was too long. Good dealership, but room for improvement. More

I was lied too and taken advantage of, and was given multiple run arounds. Highly disgusted in the service multiple run arounds. Highly disgusted in the service More