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Prestige Toyota of Ramsey

Ramsey, NJ

4.7
4,829 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,829 reviews

July 09, 2022

Efficient service and staff and keep you posted on the work being done on the car More

by STEVEN.AVAKIAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

July 09, 2022

Extremely disappointed that I couldn't reserve the vehicle that I ordered and waited 7 months for. More

by acunamatthew49
Customer Service
Recommend Dealer
No
Employees Worked With
Andy Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2022

Every thing very professional and satisfactory. . A thoroughly good experience. I would recommend this location. More

by LOIS.COLANDREA
Recommend Dealer
Yes
Employees Worked With
Miro
Jul 11, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

July 08, 2022

They are always busy. Need some free snacks in waiting area. Customer service could be more friendly. More

by DR.NIKIPATEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Jul 13, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147

July 08, 2022

Caroline and the rest of the crew were extremely helpful and comprehensive. Great service center! More

by Quepster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide such great feedback! It's a pleasure to know our team could assist you and make your experience a memorable one.

July 08, 2022

Professional,courteous and efficient. I don’t mind waiting there since it has never been that long. More

by mlorenzocpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

July 07, 2022

Ask for Emanuel , he is the best ! He is amazing and makes the process really smooth.He goes above and beyond for his customer and tries to help as much as possible.I highly recommend. More

by paulina
Recommend Dealer
Yes
Employees Worked With
Emanuel Ceac
Jul 08, 2022 -

Prestige Toyota of Ramsey responded

Paulina, thank you for taking the time to leave a 5 star review and recommending us to your friends and family. It was a pleasure serving you as a customer.

July 07, 2022

Extremely expensive and very slow. Was expecting (as per industry standard, research, and past experience) to pay about $150 for a standard replacement key... it was $336! When set More

by amrezen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Morato
Jul 08, 2022 -

Prestige Toyota of Ramsey responded

We apologize for the delay. We’d like the opportunity to speak with you. Please call us at (551) 252-4147

July 07, 2022

My car making a strange sound. I made a recording of the sound. Ga e recording to The dealer. I am still waiting for a call back. More

by RHLKAZAROFFG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Jul 08, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority, and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call our Service Manager Ron Gwinnett at 201-762-7101

July 06, 2022

Service operation in new facility is awesome and staff was accommodating in resolveing vechicles issue More

by RMBDL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Jul 11, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review!

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