Prestige Toyota of Ramsey

Dealership was extremely expensive $120 just to read check engine light which I did before at auto one for free. They tried to tell me my oil cap needed to replaced for $40 (for a plastic cap) because t check engine light which I did before at auto one for free. They tried to tell me my oil cap needed to replaced for $40 (for a plastic cap) because there was a little oil around where it screws on which was my fault from spilling a little when adding oil previously. The guy really pushed me to get it which I had to decline many times. Had my tired rotated and checked and charged a lot of money for it and now 2 of the tire air caps are missing on one side of the vehicle. Expensive and try to get as much money out of you as possible. Wasn’t going to even leave a review but they kept texting me about leaving one even 3 weeks after getting my car serviced. More

This dealership is awesome and also the sales person especially Yanilda Lora. She make sure I get the best deal for my new highlander I would recommend anyone to go to this sales person and also this de especially Yanilda Lora. She make sure I get the best deal for my new highlander I would recommend anyone to go to this sales person and also this dealership. More

Miro helped us a lot, We were planning to have LE H Camry Hybrid but he convinced us to have Camry XSE Hybrid. Hybrid but he convinced us to have Camry XSE Hybrid. More

They were friendly, easy to work with, and they were able to help me out of a difficult situation to help me out of a difficult situation More

The dealership was kind enough to get me in for a flat tire patch on Friday. I had never been there before. However, communication was non-existent. I was not told how long it would take or when the car tire patch on Friday. I had never been there before. However, communication was non-existent. I was not told how long it would take or when the car would be ready without having to ask over and over. I was told I needed a new air filter even though I only asked for the tire to be patched. I reiterated that I had a long drive ahead and please just do the patch. In fact, after being told the car was ready and just going to be washed I said again “no extras” Thank you. At one point I asked another person to help when my representative was not around but there seemed to be little desire to step in and help. She did indicate that there was a mistake in my name - if that had anything to do with the overall problem, I do not know. 3 hours and the car still was not brought up, I was told that the first technician had not done it correctly and another more experienced person was REDOING the patch! Again I had to keep asking to get any information. No information was ever volunteered. After 3 hours when I finally got back on the road, I looked down and noticed the glove box and filter on the floor! I called Glenn, the person who had handled my repair to let them know what had happened but never heard back. More

Chris D’Onofrio was great to work with. He got us the car we were looking for. Was patient as we asked lots of questions and went through various iterations. Once the car was delivered, he He got us the car we were looking for. Was patient as we asked lots of questions and went through various iterations. Once the car was delivered, he took the time to ensure everything was just the way it should be despite the fact it was at the very end of his day. More

Fantastic experience. The work was done well and done quickly. Booking the appointment is quite easy and the waiting area is very nice. The work was done well and done quickly. Booking the appointment is quite easy and the waiting area is very nice. More

Their service department is the worst and their employees are very rude and they charge exssive charges because they do not want to go through the extended warranty insurance that you have . It is easier for are very rude and they charge exssive charges because they do not want to go through the extended warranty insurance that you have . It is easier for them to charge your credit card More

I am happy to own toyota siena, when came to oil change the service was excellent. the service was excellent. More

Very welcome, organized, wonderful place, wonderful customer service! Thank you John! Willing to recommend to everyone! customer service! Thank you John! Willing to recommend to everyone! More