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Prestige Toyota of Ramsey

Ramsey, NJ

4.7
4,828 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,828 reviews

June 02, 2022

Competence/knowledge/ appreciation/ good customer service. The waiting time is within normal limit. Good service from the mechanic More

by RCHAVANNES3000
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback regarding your recent experience with us!

June 02, 2022

Good sales people and good service are the trademark of prestige Toyota in Ramsey nj More

by DIMER72805
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystina Gronka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos DaSilva, Mohammad Ghazoul
Jun 03, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback regarding your recent experience with us!

June 01, 2022

Thanks for being patient. I made a trip from Jersey City. Mohammed was very helpful. I recommend everyone to ask for him! Good luck More

by panchaldhruv28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Kenawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammad Ghazoul
Jun 01, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Mohammed!

June 01, 2022

Great fast service, the job was actually done faster than I expected. A pleasure to use Toyota of Ramsey, they rule. More

by ference65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review!

June 01, 2022

My 90 minute service appointment took more than 2 hours even though I had expressed that I needed my car for an important appointment. I was promised the car by a certain time and it was not delivered. I w More

by liz30
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Stanley Vandervort
Jun 03, 2022 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call our Service Manager Ron Gwinnett at 201-762-7101

May 31, 2022

Always have a pleasant experience when I have my car serviced. My service manager, Caroline, treats me well and keeps me informed. More

by MSPEARL54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

May 31, 2022

They took care a problem at no charge that over the years was created by them. We always wait for the car when it is being serviced and they keep the waiting area clean and quite. Also coffee etc is always More

by BARBRON1056
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano, Ron Gwinnett, Glenn Morato
May 31, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

May 30, 2022

Professional, courteous, amenities for waiting clients , reasonable price, clean facility , parts availability, location, free WiFi, More

by rmllenado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Vandervort
May 31, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

May 30, 2022

I brought my car in for a brake checkup. Not only did they check the brakes, I also received a multi point inspection and a car wash. The service here is great! More

by KUNZ1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Vandervort
May 31, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're so happy our team could assist you and make your experience a memorable one!

May 30, 2022

Was a bad experience (on phone) once I got their- met Adelina.. I was ready to walk out! But Adelina went above and beyond to get me to 1st stay -2nd at least look at vehicle-3rd get the vehicle to me More

by JDHD75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adelina Humenyuk, Homam "Sal" Salahi
May 31, 2022 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Adelina! It sounds like she went above and beyond to assist you and provide you with outstanding service. We truly appreciate your kind words and look forward to working with you again in the future!

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