Prestige Toyota of Ramsey

I am more than pleased with the service I received today. This is my second free service as I bought the car in January very pleased with the timeliness, and the speed of it was completed. This is my second free service as I bought the car in January very pleased with the timeliness, and the speed of it was completed. More

As a long-time Honda loyalist, I’ll admit I was hesitant to make the switch to Toyota. Then one day at Stew Leonard’s, I spotted a RAV4 looking sharp in the parking lot and thought, “That’s a good-looking c to make the switch to Toyota. Then one day at Stew Leonard’s, I spotted a RAV4 looking sharp in the parking lot and thought, “That’s a good-looking car.” Curiosity led me to Prestige Toyota, and that’s where I met Chris. From the moment I walked in—(he literally opened the door for me)—Chris set the tone. He was personable, knowledgeable, and had a great sense of humor. He took the time to walk me through everything, making what can often be a long and stressful process feel surprisingly enjoyable. His expertise and energy made the leap from Honda to Toyota not just easy, but fun. If you’re considering a Toyota, ask for Chris. He’ll make sure you leave informed, confident, and smiling. More

Bought a car from Christopher D’Onofrio and had a really nice experience …I would highly recommend him if your looking for a new car or used car . nice experience …I would highly recommend him if your looking for a new car or used car . More

Bought another car from Christopher D’Onofrio and had a nice experience ..I would highly recommend him . nice experience ..I would highly recommend him . More

Caroline the service advisor was amazing. She was diligent in trying to solve the issue I was experiencing and treated my vehicle as if it were her own. I’d come back to Ramsey Toyota based o She was diligent in trying to solve the issue I was experiencing and treated my vehicle as if it were her own. I’d come back to Ramsey Toyota based on my experience with Caroline! More

Jeffery was very nice and professional. Great communication skills and very common sense person. My Toyota Camry wasn't fixed painlessly. Thank you Jeff!! Great communication skills and very common sense person. My Toyota Camry wasn't fixed painlessly. Thank you Jeff!! More

My car was there for over a month. Took a week and a half to diagnose an electrical issue. I agreed to a very expensive repair with the promise that the repair would resolve the vehicl Took a week and a half to diagnose an electrical issue. I agreed to a very expensive repair with the promise that the repair would resolve the vehicle complaints. The next weeks I had no communication with my writer Samantha unless I contacted her. She would respond to email hours later and I was totally unable to get thru by phone, even when calling main number. I had to go to the service dept and speak with a manager. When my vehicle was completed, I picked it up and the issues in my complaint were handled…BUT, my washer fluid hoses were not connected, my radio screen was reinstalled and not flush. I no longer had Sirius radio, audio when placing or receiving calls, no auto start, no backup camera and no fog lights. Understandably these were aftermarket and installed by a very reputable facility, with the exception of the washer hoses, but not a word from Toyota that they disconnected and did not reinstall. I emailed the manager but never received a response. I am amazed at the poor customer service and lack of response from management. Please note that Jeffrey Cicero was not my service writer but when he filled in for my assigned writer, he emailed me twice and left a message on my phone with status all on the same day! Prestige is lucky to have him. It’s a shame the rest of the service department doesn’t seem to make an effort! I took my vehicle to my regular mechanic to install the wiper nozzles and hoses and will be taking it back to my installer to get the other items fixed, all at my expense…….what an awful experience! More

Fabulous service at this dealership! Joseph Criscione is such a positive addition to this dealership!! I’m a VERY happy customer! Joseph Criscione is such a positive addition to this dealership!! I’m a VERY happy customer! More

We couldn't be more excited about our Grand Highlander Limited! Rob came up with exactly the vehicle we were searching for, and he worked hard for us in getting the best deal possible! Limited! Rob came up with exactly the vehicle we were searching for, and he worked hard for us in getting the best deal possible! More

Had a great experience with Mohamad Kenawi! He was a gentleman, so sweet and helpful. He did everything with a smile and got us in our new car! Highly recommend working with him. He was a gentleman, so sweet and helpful. He did everything with a smile and got us in our new car! Highly recommend working with him. More