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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,816 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,816 reviews

December 15, 2021

The dealership does a fine job in all aspects. The only thing I don’t understand is why they have to drive your car over to another area for service, instead of putting the service agents at the service ar More

by Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KRISTINA SINJARI
Dec 16, 2021 -

Prestige Toyota of Ramsey responded

Thank you for your review. Our Express Maintenance Department will be opening at our sales location in January. This will reduce the wait time. Happy Holidays. Ron Gwinnett Service Manager Prestige Toyota of Ramsey

Dec 16, 2021 -

Barb responded

On Franklin Turnpike? What services are considered express?

December 15, 2021

Very professional place, Stephen Attardo was very professional and polite I will definitely come back here. Thanks for everything More

by Ever31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Dec 16, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us, Ever!

December 15, 2021

Car buying is always a difficult process, but it was not the case with Prestige. We have a great experience with Andy Eagle who took the time to demo out the features of our new Highlander, and even though More

by crowder.benjamin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! It sounds like Andy went above and beyond to assist you and provide you with outstanding service. At our dealership, customer satisfaction is always our top priority and we're happy to have met that mark. We look forward to working with you again in the future!

December 14, 2021

The Ramsey staff are all friendly and knowledgeable. Explain everything in terms that you can understand More

by JENEED23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us! We look forward to working with you again in the future!

December 13, 2021

Clean, modern facility with polite, attentive staff. My car was ready when they said it would be and everything was clearly explained. More

by MBFRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

December 13, 2021

Great service from Kristina. Good communication and keeps one posted in regards to one's service. More

by jptapia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KRISTINA SINJARI
Dec 14, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Kristina!

December 13, 2021

Perfect visit for a checkup for my vehicle. On time and we’ll done and explained. More

by adin1218
Customer Service
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Dec 14, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

December 13, 2021

Glad you have I am glad Service is back at the dealership. Service was great. Agent was awesome as always. More

by ZGLAVAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the five-star review! We're so happy you had such a great experience with our service department and we look forward to working with you again in the future!

December 13, 2021

Incredible customer service especially with the times we are all dealing with now and the little inventory there is. Brent went above and beyond to get me exactly what i needed. Thank you!! More

by yarroyo777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Van Aken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback! It sounds like Brent was able to assist you and provide you with outstanding service. At our dealership, customer satisfaction is always our top priority!

December 12, 2021

Not able to schedule a remote maintenance installation as scheduled and wasted 2 hours of my day More

by Huss123
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mohamed Kenawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Prestige Toyota of Ramsey responded

We apologize for the miscommunication with our installer. We have been trying to reach out to you to reschedule. Please contact Caroline Siderias to set another appointment.

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