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Prestige Toyota of Ramsey

Ramsey, NJ

4.7
4,829 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,829 reviews

December 13, 2021

Incredible customer service especially with the times we are all dealing with now and the little inventory there is. Brent went above and beyond to get me exactly what i needed. Thank you!! More

by yarroyo777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Van Aken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback! It sounds like Brent was able to assist you and provide you with outstanding service. At our dealership, customer satisfaction is always our top priority!

December 13, 2021

Clean, modern facility with polite, attentive staff. My car was ready when they said it would be and everything was clearly explained. More

by MBFRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

December 12, 2021

Not able to schedule a remote maintenance installation as scheduled and wasted 2 hours of my day More

by Huss123
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mohamed Kenawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Prestige Toyota of Ramsey responded

We apologize for the miscommunication with our installer. We have been trying to reach out to you to reschedule. Please contact Caroline Siderias to set another appointment.

December 11, 2021

The dealership personal were very good.The salesman was excellent with the whole experience of buying. More

by Castlerock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Homam "Sal" Salahi, Kamal Elsehely
Dec 13, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

December 10, 2021

The service appointment was excellent! Very smoothly! No issues! Caroline was very helpful! One hundred percent satisfied! More

by DSGSTUDIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

December 10, 2021

I was one hundred percent satisfied with my experience at Prestiege Toyota .The staff were all friendly ,helpful and efficient .I was supplied with a loner vehicle and the repairs were carried out promptly . More

by Ckpod51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the exceptional feedback! We're so happy you had such a great experience at our dealership.

December 10, 2021

Very nice and polite young man who help me to buy the Toyota truck I wanted. I recommend him to anyone who is buying a car at this dealership. He took his time to go through the process with me with a lo More

by myp9001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Van Aken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RYAN STEWART
Dec 10, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us! It's a pleasure to know our team could assist you and make your experience a memorable one.

December 10, 2021

This Ramsey dealership is spacious clean and staffed with friendly people. The cleanness of the overall space, especially the bathroom was top notch, which often represents the spirit and policy of this de More

by KS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Dec 13, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

December 09, 2021

My service appointment experience was good, went smoothly with no issues, and Kristina- my service representative was very helpful with providing information and service quotes although Toyota labor cost &pa More

by Maikel Naguib (fr.abraam)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KRISTINA SINJARI
Dec 09, 2021 -

Prestige Toyota of Ramsey responded

Maikel, thank you for the positive feedback! We're so happy Kristina could assist you and provide you with outstanding service. We truly appreciate your kind words and hope to see you again soon!

December 09, 2021

Workmanship is fine; takes to long and too much misinformation provided by service writer; 5-6 hours for service!! More

by RAJHHAS23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason S , KRISTINA SINJARI
Dec 13, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback. We're sorry your experience did not meet our five-star standard and on behalf of the dealership, we do apologize. Customer satisfaction is always our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please contact our service manager, Ron Gwinnett, at (201)762-7101 to further discuss.

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