Back

Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,817 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
Contact Dealership

1096 NJ-17

Ramsey, NJ

07446

Directions

By Type

Showing 4,817 reviews

December 03, 2021

It was excellent experience to work with Mohamed Kenawi.Everything was great and fast. I will highly recommend this Toyota center in Ramsey. More

by Palex502
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Kenawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback! It sounds like Mohamed was able to provide you with excellent customer service and we look forward to working with you again in the future.

December 03, 2021

Excellent salesman Chris D’Onofrio . But dealership would not honor miliary rebate as advertised when we financed car even with proof of service . Very disappointed in false advertising More

by ggerrystock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tae Kwon, Mohammad Ghazoul
Dec 06, 2021 -

Prestige Toyota of Ramsey responded

We are sorry for your recent experience. As mentioned to you we honor all rebates offered by Toyota. However, Toyota does require certain documentation that they will accept to honor these rebates. You were not able to provide those documents and therefore we couldn't give you Toyota's military rebate. If you have any further questions, please feel free to reach out to Tae Kwon. We thank you for your business.

Dec 06, 2021 -

ggerrystock responded

THis is not true -I came to the appointment with Chris D'Onofrio with a copy of my husband's discharge papers which was one of the required documents. I went to management and they told him to tell me to contact corporate.. Now corporate told me contact you. we are getting the runaround. Why? we can not give youthe DD214 because the govt, due to covid, is not providing them. What do you want now to give us the military rebate of $500? This is terrible Geraldine Garfinkle 845 706-3355

December 02, 2021

Wonderful place to bring my car for service. Love the waiting areas and the coffee machine. Everyone is so friendly… Would recommend to anyone! More

by cowteacher34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Dec 03, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

December 02, 2021

A good experience. Necessary service was explained and work was completed in the estimated time. More

by JACKHAEGELE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano, Ron Gwinnett, Gabi Samman, Stephen Attardo, Brian Gregory, Jonathan Vazquez, Glenn Morato
Dec 03, 2021 -

Prestige Toyota of Ramsey responded

Jack, thank you for taking the time to provide such great feedback! It sounds like you had a wonderful experience at our dealership and our staff was able to provide you with outstanding service!

December 02, 2021

Good work but costly and took more time to deliver. Service representatives are nice and professional. More

by gandhisuketu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback! We look forward to working with you again in the future!

December 02, 2021

Always dependable sales service and solving technical issues. That's why we service our Toyota cars at your dealership More

by T2AL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

December 02, 2021

Carlos made the whole process super easy and quick and I have not had an easier car buying experience More

by LAURAANTT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carlos DaSilva, RYAN STEWART
Dec 03, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Carlos!

December 01, 2021

Steve kept me up to date on my truck being repaired & on time for pick up! Very professional & courteous Thanks Steve More

by Cahayla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Dec 01, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Steve! We're so pleased you had a five-star experience at our dealership!

December 01, 2021

My experience with this organization is that there is zero quality control when it comes to service in the dealership as a whole appears to be mismanaged everyone was more concerned with eating lunch the More

by SCAPESMANN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonathan Vazquez
Dec 02, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback. We're sorry your experience did not meet our five-star standard and on behalf of the dealership, we do apologize. Customer satisfaction is always our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please contact our service manager, Ron Gwinnett, at (201)762-7101 to further discuss.

December 01, 2021

Timely service and courteous reception that was followed by informative progress reports that included me in repair decisions. More

by mmccarthy789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Welcome receptionist , Peter Iuculano
Dec 02, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

...
225
...