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Prestige Toyota of Ramsey
Ramsey, NJ
4,829 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,829 reviews
December 03, 2021
I bought a 2021 RAV4 and the next day I went to pick up the vehicle and the all weather floor mats that were in the vehicle were taken out. Salesman told me new ones were ordered and would arrive in a cou the vehicle and the all weather floor mats that were in the vehicle were taken out. Salesman told me new ones were ordered and would arrive in a couple days. 8 days later, still no floor mats. I called my salesman to inquire about an ETA. Salesman told me he had no idea when they would arrive. I called twice to speak to a sales manager. 2nd call, I left a message with my name and number to call me back to discuss. I never received a return call. Poor customer service!! More
by mikearone
Verified Customer
December 03, 2021
The staff have excellent customer relation skills. Personable n accommodating. They accommodated me in duplicate copies, friendliness n care. Personable n accommodating. They accommodated me in duplicate copies, friendliness n care. More
by cconstan59
Employees Worked With
Miro, Tae Kwon, Mohammad Ghazoul, Emir (Miro) Besic
December 03, 2021
It was excellent experience to work with Mohamed Kenawi.Everything was great and fast. I will highly recommend this Toyota center in Ramsey. Kenawi.Everything was great and fast. I will highly recommend this Toyota center in Ramsey. More
by Palex502
Employees Worked With
December 03, 2021
Excellent salesman Chris D’Onofrio . But dealership would not honor miliary rebate as advertised when we financed car even with proof of service . Very disappointed in false advertising would not honor miliary rebate as advertised when we financed car even with proof of service . Very disappointed in false advertising More
by ggerrystock
December 02, 2021
Wonderful place to bring my car for service. Love the waiting areas and the coffee machine. Everyone is so friendly… Would recommend to anyone! waiting areas and the coffee machine. Everyone is so friendly… Would recommend to anyone! More
by cowteacher34
Employees Worked With
Stephen Attardo
December 02, 2021
A good experience. Necessary service was explained and work was completed in the estimated time. work was completed in the estimated time. More
by JACKHAEGELE
Employees Worked With
Other Employees :
Peter Iuculano, Ron Gwinnett, Gabi Samman, Stephen Attardo, Brian Gregory, Jonathan Vazquez, Glenn Morato
December 02, 2021
Good work but costly and took more time to deliver. Service representatives are nice and professional. Service representatives are nice and professional. More
by gandhisuketu
Employees Worked With
December 02, 2021
Always dependable sales service and solving technical issues. That's why we service our Toyota cars at your dealership issues. That's why we service our Toyota cars at your dealership More
by T2AL
Employees Worked With
December 02, 2021
Carlos made the whole process super easy and quick and I have not had an easier car buying experience have not had an easier car buying experience More
by LAURAANTT
