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Prestige Toyota of Ramsey
Ramsey, NJ
4,829 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,829 reviews
October 24, 2021
I called on 10/07/21 regarding a service I was told I needed... it’s been over 2 wks and I’m still waiting for a call back from the service manager. That’s poor customer service. Also, I have a lease and needed... it’s been over 2 wks and I’m still waiting for a call back from the service manager. That’s poor customer service. Also, I have a lease and they are trying to ‘up sell’ me on a wheel alignment... they are known to do that even when one doesn’t need a wheel alignment . Plus I have a lease and think the car is poorly made if I need a wheel alignment in less than 18 mths or having my Rav4. Prior to this I leased a 2016 Ford Escape for 4 yrs and didn’t need a wheel alignment. Maybe I need to go back to American made vehicles?! They never made me wait for a service call. Especially 2 wks! More
by RozDee
Verified CustomerEmployees Worked With
Peter Iuculano, Ron Gwinnett, Gabi Samman
October 24, 2021
Very straight forward. This Toyota dealership had relationships with different lending institutions in addition to Toyota Financial which allowed me to get a lower payment. Had physically went to o relationships with different lending institutions in addition to Toyota Financial which allowed me to get a lower payment. Had physically went to other dealerships but they all lowballed me for my trade in but Ramsey gave me a very fair price. Would definitely come back for next lease/purchase. More
by msemel25@aol.com
Employees Worked With
October 22, 2021
Stephen was very helpful, courteous and professional. He kept me updated throughout the day and my car was ready at the promised time. It was an overall pleasant experience. kept me updated throughout the day and my car was ready at the promised time. It was an overall pleasant experience. More
by rdp
Employees Worked With
Stephen Attardo
October 21, 2021
Glenn made the entire process really smooth from start to finish and communicated all updates in a timely manner. Getting your car serviced can sometime be a headache, but I didn’t have to worry about a thin finish and communicated all updates in a timely manner. Getting your car serviced can sometime be a headache, but I didn’t have to worry about a thing other than when to drop off my car and when to pick it up. More
by matt d
Employees Worked With
Glenn Morato
October 21, 2021
Caroline is a great. She listens and takes action. It was a pleasure to deal with her. a pleasure to deal with her. More
by Paulina
October 21, 2021
The service rep was very friendly and professional. She provided good recommendations for me. She answered my questions. provided good recommendations for me. She answered my questions. More
by PINEBAY
October 21, 2021
My salesperson, Carlos, was very friendly and helpful. He explained the procedure very clearly and efficiently. explained the procedure very clearly and efficiently. More
by NONNA5445
