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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,815 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,815 reviews

October 05, 2021

It was a smooth process. And everyone I dealt with was a pleasure. I would definitely recommend my friends and family More

by YFRAZER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Kenawi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : OSIRIS CRUZ
Oct 06, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide such great feedback! Customer satisfaction is always our top priority and we're so happy you had such a great experience at our dealership.

October 04, 2021

Tires quoted me originally were priced more than what I received without disclosing the price change. Rep said there was nothing he could do prices change all the time. I left a message for service manager More

by ALLISONSPILATES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephen Attardo
Oct 06, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback. We're sorry your experience did not meet our five-star standard and on behalf of the dealership, we do apologize. Customer satisfaction is always our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please contact our service manager, Ron Gwinnett, at (201)762-7101 to discuss further.

October 04, 2021

New Facility it was great And on time And made an additional appointment Experience was great More

by joemidyear
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback! We're so happy you had such a great experience at our dealership.

October 04, 2021

The service is excellent. They knew that they couldn’t fix my car but they finally fixed my by delaying off work. I appreciate all what they did for me. So, I drive my car very confidently after they repa More

by Aiguo.Cai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Aiguo.Cai responded

Hi Caroline, Thank you very much for your great help. I very appreciate you what you did for me.

Oct 04, 2021 -

Aiguo.Cai responded

At the end of this month, please help me fix my car pads and drimes. I will let you which day I will have time. Have a nice afternoon and stay safe! Best regards, Aiguo

October 04, 2021

A peasant and convenient experience. I entered the clean and sparse drive-in car port and attached office and was greeted by a cheerful and helpful individual named Jeff who was thorough and a clear communi More

by WEISSCOREY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide such great feedback! It sounds like you had a great experience working with Jeff, and he was able to provide you with outstanding service. Customer satisfaction is always our top priority, and we're happy to have met that mark!

October 03, 2021

The reason I have bought 2 additional cars after my first Toyota is due to the excellent service. However the reason for this service was less than acceptable. 1st car new car 2005 Camry windshield leaked b More

by johntregidgo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vazquez
Oct 03, 2021 -

johntregidgo responded

See above review.

October 02, 2021

Had a great experience with service desk and was kept updated during the repairs. Top notch service More

by robertsodickson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Gwinnett
Oct 04, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the great feedback! We're so happy you had such a great experience at our dealership and hope to see you again soon!

October 01, 2021

awesome customer service. They were able to shuttle me to work and pick me up when the car was ready. Will go there again for my future services. More

by argsoccer07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

October 01, 2021

Customer service was great, the greeter was and the customer service rep was nice and Very courteous Facility was clean. More

by ENICE22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're so happy our team could assist you and make your experience a memorable one. We look forward to seeing you again soon!

October 01, 2021

The service I received for my vehicle was completed within two hours of my arrival. More

by jtorres360
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! It's a pleasure to know our service department was able to assist you.

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