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Prestige Toyota of Ramsey

Ramsey, NJ

4.7
4,829 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,829 reviews

October 09, 2021

Mohamed Kenawi is really good guy.He helps us to give us Highlander 2021 best deal.Thank you Mohamed and I recommend you guys to meet him More

by linruichen68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Kenawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the great five-star review! It sounds like you had a positive experience working with Mohamed and he was able to provide you with great service. We hope you love driving around in your new 2021 Highlander!

October 08, 2021

Service was quick and easy. Glen was extremely helpful and personable. My truck was returned in excellent condition. More

by BTMARTIST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen
Oct 11, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback regarding your recent experience with us! We're happy Glen could assist you and make your experience a positive one.

October 06, 2021

Their priority is to satisfy their customers. And that they do! The service center is very clean and comfortable to make waiting an ease. I've been a satisfied customer for years. More

by JOHNRSAMRA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiana Perini, Stephen Attardo
Oct 07, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us! We truly appreciate your kind words and loyalty to our dealership over the years. We look forward to working with you again soon!

October 06, 2021

The service is good but the time I had to wait for an oil change and tire rotation was a bit absurd. A little over two hours is a waste of my time which I do not have. I realize that sometimes things come up More

by cinpat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Oct 08, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback. We're sorry your experience did not meet our five-star standard and on behalf of the dealership, we do apologize. Customer satisfaction is always our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please contact our service manager, Ron Gwinnett, at (201)762-7101 to discuss further.

October 06, 2021

Car took very long to be done. I was told a price to change a bulb . I declined then service gentle man came back and said oh it is under warranty. When I went to check out he put the labor and bulb fee More

by CASADELUCA36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback. We're sorry your experience did not meet our five-star standard and we apologize for the delay. We're happy we could assist you with your billing concern. If we can assist you further please contact our service manager, Ron Gwinnett, at (201)762-7101.

October 05, 2021

Quick, reliable service. Knowledgeable techs, friendly staff, and they always complete the work on or before time. More

by RSPASSANTEJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're so happy you had such a great experience at our dealership and we look forward to seeing you again soon.

October 05, 2021

It was painless. Dropped my car off the night before. Work was done and I picked it up the next day. More

by M_O_ALLEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience at our dealership!

October 05, 2021

Great representative and services for the repair and the new waiting area are very comfortable More

by EdithC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

EdithC responded

Great services

October 05, 2021

I love servicing my cars at Prestige Toyota! My cars are well taken care of. More

by MSCLIDIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Oct 06, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback! We look forward to working with you again in the future.

October 05, 2021

Very clean everyone very helpful and friendly. Service wasted no time in getting the car in and serviced. Even cleaned the car. Very satisfied. More

by SLOSCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vazquez
Oct 06, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience at our dealership!

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