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Prestige Toyota of Ramsey

Ramsey, NJ

4.7
4,829 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,829 reviews

October 05, 2021

Promise 25$ discount on oil change, never happened say something never give this kind of habit no good More

by Sarah
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback. We're sorry your experience did not meet our five-star standard and on behalf of the dealership, we do apologize. Customer satisfaction is always our top priority, and it seems we missed that mark. Please contact your service consultant Jeff Cicero at 201-762-7016 to discuss further.

October 05, 2021

Very pleased faster than expected no pressure for additional work. Would go back for service. More

by HERNO73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience at our dealership!

October 05, 2021

I've been coming to this Toyota dealership for long-time 34 years. It's been updated looks futuristic and so are the Toyota vehicles a lot of new Styles now to choose from, it's a reliable vehicle and even More

by richkosz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ray? In the warranty section , Carlos DaSilva, RYAN STEWART
Oct 06, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience at our dealership! We truly appreciate your loyalty over the years and look forward to seeing you again soon.

October 05, 2021

We drove from PA ready to trade my old girl in. I was pretty hesitant, but I was really impressed and happy with the outcome. I do not want to gush to much over Andy, but he ROCKED it for us that day! More

by amandayerke05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tae Kwon
Oct 06, 2021 -

Prestige Toyota of Ramsey responded

Amanda, thank you for the excellent five-star review! It sounds like you had an exceptional experience working with Andy and he was able to provide you with great service. We hope you love driving around in your 2017 Dodge Durango!

October 05, 2021

It was a smooth process. And everyone I dealt with was a pleasure. I would definitely recommend my friends and family More

by YFRAZER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Kenawi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : OSIRIS CRUZ
Oct 06, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide such great feedback! Customer satisfaction is always our top priority and we're so happy you had such a great experience at our dealership.

October 04, 2021

Tires quoted me originally were priced more than what I received without disclosing the price change. Rep said there was nothing he could do prices change all the time. I left a message for service manager More

by ALLISONSPILATES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephen Attardo
Oct 06, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback. We're sorry your experience did not meet our five-star standard and on behalf of the dealership, we do apologize. Customer satisfaction is always our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please contact our service manager, Ron Gwinnett, at (201)762-7101 to discuss further.

October 04, 2021

New Facility it was great And on time And made an additional appointment Experience was great More

by joemidyear
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback! We're so happy you had such a great experience at our dealership.

October 04, 2021

The service is excellent. They knew that they couldn’t fix my car but they finally fixed my by delaying off work. I appreciate all what they did for me. So, I drive my car very confidently after they repa More

by Aiguo.Cai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Aiguo.Cai responded

Hi Caroline, Thank you very much for your great help. I very appreciate you what you did for me.

Oct 04, 2021 -

Aiguo.Cai responded

At the end of this month, please help me fix my car pads and drimes. I will let you which day I will have time. Have a nice afternoon and stay safe! Best regards, Aiguo

October 04, 2021

A peasant and convenient experience. I entered the clean and sparse drive-in car port and attached office and was greeted by a cheerful and helpful individual named Jeff who was thorough and a clear communi More

by WEISSCOREY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide such great feedback! It sounds like you had a great experience working with Jeff, and he was able to provide you with outstanding service. Customer satisfaction is always our top priority, and we're happy to have met that mark!

October 03, 2021

The reason I have bought 2 additional cars after my first Toyota is due to the excellent service. However the reason for this service was less than acceptable. 1st car new car 2005 Camry windshield leaked b More

by johntregidgo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vazquez
Oct 03, 2021 -

johntregidgo responded

See above review.

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