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Prestige Toyota of Ramsey
Ramsey, NJ
4,815 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,815 reviews
Verified Customer
September 15, 2021
My service advisor, Peter, was outstanding!!All my car’s My service advisor, Peter, was outstanding!! All my car’s issues were resolved and his constant communication was very refreshing Would highly reco My service advisor, Peter, was outstanding!! All my car’s issues were resolved and his constant communication was very refreshing Would highly recommend this dealership More
by Frank
Employees Worked With
Peter Iuculano
September 15, 2021
I scheduled to visit the place to trade my toyota with a new one, I drove 1 hour to get to the dealer , Carlos was standing by the door and as soon as I got in and explained to him why I was visiting the st new one, I drove 1 hour to get to the dealer , Carlos was standing by the door and as soon as I got in and explained to him why I was visiting the store, he tried to explain to me the price is so high because of lack of inventory and he didn't want to waste his time to negotiate the trade. I left the store but before leaving,I returned to the front desk just to let them Know I was present at my appointment. Again he saw and walk towards me, when I was talking to receptionist and said to receptionist I already helped him, then told me , "I told you it has no benefit for you to trade your car" and began to start repeating what he told me before. May be he was right and try to explain the situation honestly, but It was very unpleasant experience and an unprofessional act to reject a customer at the front door without trying to make him satisfied. He could have at least offered a seat or calculated the numbers to show the trade situation in numbers and then let the customer decide. More
by Mo.
Employees Worked With
Carlos DaSilva
September 15, 2021
Had an emergency drop off, a vacuum pump valve failed Fixed the next morning All great failed Fixed the next morning All great More
by FredW
Employees Worked With
September 13, 2021
Great place to bring my veh for service. Very good. Thanks for the great service. Thanks for the great service. More
by lmcastro12
Employees Worked With
Other Employees :
Peter Iuculano, Ron Gwinnett, Gabi Samman, Krystal Nugent, Stephen Attardo, Brian Gregory, Jonathan Vazquez
September 13, 2021
Jeff was very nice to deal with. I’ve been coming to Toyota exclusively for almost 12 years and I wasn’t crazy about the new changes And having to order my own parts one day and not the next. The greet Toyota exclusively for almost 12 years and I wasn’t crazy about the new changes And having to order my own parts one day and not the next. The greeters as you pull in are no longer people persons who you can get to know and had knowledge of the car. I guess the old days are over More
by Lincoln
Employees Worked With
