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Prestige Toyota of Ramsey
Ramsey, NJ
4,829 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,829 reviews
September 09, 2021
Terrible communication. Did not deliver as promised. Delayed repeatedly. Ended up doing different services than originally advised. Do not trust that the problem was actually corrected. They did the Delayed repeatedly. Ended up doing different services than originally advised. Do not trust that the problem was actually corrected. They did the damage More
by mauramel
Verified Customer
September 09, 2021
Customer service was great. I'm just not that happy with the brake pad and rotor replacement. I feel vibrating when I brake. This is my first time trying out the dealership for service and expected to lov the brake pad and rotor replacement. I feel vibrating when I brake. This is my first time trying out the dealership for service and expected to love the way the brakes feel. More
by ANNEPWALTER
Employees Worked With
September 09, 2021
I’m a loyal customer since 2006 and appreciate the kind and efficient service department (who always alert me of coupons I may have missed.) and efficient service department (who always alert me of coupons I may have missed.) More
by KATHYVOYTKO
Employees Worked With
September 08, 2021
Always good service and Andy Eagle, salesman extraordinaire, has helped me and anyone who I refer to him.everyone at this dealership is friendly and accommodating. extraordinaire, has helped me and anyone who I refer to him.everyone at this dealership is friendly and accommodating. More
by RAYNEE2010
Employees Worked With
September 08, 2021
The only thing I didn’t like was how long it took to The only thing I didn’t like was how long it took to have four tires changed and a Noyle change it took 3 1/2 hours also the waiting room there was N The only thing I didn’t like was how long it took to have four tires changed and a Noyle change it took 3 1/2 hours also the waiting room there was No TV on in the waiting room More
by davmass
Employees Worked With
September 08, 2021
Fast efficient service. I only trust Toyota Ramsey to service my RAV4. They provide me with a reliable, consistent customer experience Everytime. I am very pleased with the service they provide. service my RAV4. They provide me with a reliable, consistent customer experience Everytime. I am very pleased with the service they provide. More
by sekim01
Employees Worked With
Peter Iuculano, Stephen Attardo
September 08, 2021
Steve was an awesome advisor. Felt he was honest and sincere. Kept me updated from start to end. Even when there was unexpected delays. He called us daily for an update keeping our mind at ease. sincere. Kept me updated from start to end. Even when there was unexpected delays. He called us daily for an update keeping our mind at ease. More
by av-8-or
Employees Worked With
Stephen Attardo
September 08, 2021
This was my First time after the Renovation and service Department was moved into the Facility. My service Manager was very nice 😊. Mr. Stephen Attardo . Thank you for your kindness… Joe Jackson Jr. Department was moved into the Facility. My service Manager was very nice 😊. Mr. Stephen Attardo . Thank you for your kindness… Joe Jackson Jr. More
by DRUNNER94
Employees Worked With
Stephen Attardo
September 08, 2021
Did not vacuum the car even though confirmed prior, waited 90 minutes for the receptionist to update me it was going to another 90 minutes. Would have loved to get know total time shortly after drop-of waited 90 minutes for the receptionist to update me it was going to another 90 minutes. Would have loved to get know total time shortly after drop-off as it would have certainly changed if I wait there or choose to come back later. More
by skreideweis
Employees Worked With
September 08, 2021
Been using Prestige for almost 20 years and the service has always been to notch. Caroline kept me informed the entire time and provided expert guidance has always been to notch. Caroline kept me informed the entire time and provided expert guidance More
by AJS262
Employees Worked With
