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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,815 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,815 reviews

September 06, 2021

Just a great dealership. After dismal experiences at other local Toyota dealers, we returned to Prestige where I bought my first Camry 19 years ago. Cliff searched diligently through their future invent More

by j_t_mcclean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cliff Montes
Sep 07, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the outstanding feedback! It sounds like our team went above and beyond to assist you and ensure your experience was an excellent one. At our dealership, customer satisfaction is always our top priority and we're happy to have met that mark!

September 06, 2021

Are the worst experience in my life. I wouldn’t recommend to buy a used here specially if you a woman. 4 month my car still have problems More

by BABYKARLA220
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris D'Onofrio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Parra
Sep 10, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

September 04, 2021

After an oil change. i was told I needed new brakes. My local garage said, not true I had at least 10,000 miles left. More

by CALASKI2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jorge Zuniga (tech), Peter Iuculano
Sep 10, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

September 04, 2021

We like that we can get service appointments quickly and the service they provide is very good. We have been doing business with them for years More

by NOURIMAN_GHAHARY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gregory
Sep 07, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

September 03, 2021

Good service and facility. Repair costs are well over market prices outside of dealership. Staff that greets you when first dropping car off was less than friendly in my opinion. More

by SHIREYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Sep 07, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

September 02, 2021

Everything from the scheduling of service, the follow up call to provide additional information and then calling to let us know the car is ready to be picked up was very good. More

by Mpmenakis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Sep 03, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! It's a pleasure to know you had such a great experience at our dealership and we hope to see you again soon!

September 02, 2021

had to wait even after telling me the car is ready, had to wait even after telling me the car is ready, didn't fix the problem, car is dirty, I shouldn't pay for this service More

by ABBY201558
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Iuculano
Sep 02, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

September 02, 2021

I met with Brian when I brought the car in for service. He was very he was very nice and explained exactly what was going to be done to the vehicle. When I came to pick up the vehicle Brian was there and a More

by ELECTRICONE0
Recommend Dealer
Yes
Employees Worked With
Brian Gregory
Sep 03, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Brian! We're happy he could assist you and make your experience a memorable one.

September 02, 2021

Very pleased with the whole experience. Only waited 90 minutes for service no charge for the Warrantee service. Everyone knew what to do. I’m very pleased More

by Pbashark1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with our service department!

September 01, 2021

Services charges increase a lot.Recommend services quote Services charges increase a lot. Recommend services quote very high. Waiting area doesn’t have any refreshments beside coffee. Oil change waiting ti More

by zubairk04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Sep 01, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

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