
Prestige Toyota of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I have always found this dealership to haveOutstanding I have always found this dealership to have Outstanding customer service in regards to Car maintenance and services. I’m a person of a few words, g I have always found this dealership to have Outstanding customer service in regards to Car maintenance and services. I’m a person of a few words, good or bad. Your service was good. I am satisfied and I will be back. More
Service was great and I like the new facility for the service area. Brian Gregory was communicating with me the whole way. Thanks Brian until the car was done! service area. Brian Gregory was communicating with me the whole way. Thanks Brian until the car was done! More
Stephen, our service associate, was very helpful today, He was knowledgeable, courteous and explained everything to me. Service was done in timely manner. Great experience! He was knowledgeable, courteous and explained everything to me. Service was done in timely manner. Great experience! More
Thank you for a positive experience when purchasing my van: Your salesman was attentive and knowledgeable: He assisted me with the special services needed! Satisfied! van: Your salesman was attentive and knowledgeable: He assisted me with the special services needed! Satisfied! More
They squeezed me in and made the time to fix my car. They checked everything and communicated everything that was wrong for me to make sure I was informed and my car was running properly checked everything and communicated everything that was wrong for me to make sure I was informed and my car was running properly More
My car was clean when I came in and came out really dirty, they scratched my car and nobody said anything I had to find it myself… terrible appointment scheduler.. multiple times wrong day or time dirty, they scratched my car and nobody said anything I had to find it myself… terrible appointment scheduler.. multiple times wrong day or time More
In the end they did a good job but I wasn't happy with the $150 diagnostic fee they charge for each problem they were going to address. I brought my car in with 3 issues and I didn't think the charge was the $150 diagnostic fee they charge for each problem they were going to address. I brought my car in with 3 issues and I didn't think the charge was fair. They had my car for 4 weeks and only worked on one issue. I had to ask them about the other problems and was told they didn't do anything with them but I wanted them looked at as well so now I was without my car for another day. The 2nd problem was taken care of and repaired but not without a discussion and me stressing it was all related to the 1st problem. The parts take forever to come in. I can't believe it takes over a week for parts to be delivered. The people I worked with were nice but I did call the manager once about an issue and he never returned my call. More
Steve in customer service was excellent. Very friendly and communicated everything clearly to me. Reviewed my bill and then discussed future scheduled work. Very satisfied and communicated everything clearly to me. Reviewed my bill and then discussed future scheduled work. Very satisfied More