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Prestige Toyota of Ramsey

Ramsey, NJ

4.7
4,829 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,829 reviews

August 09, 2021

Great convenient location with sales and service at the same address. More

by DCERONE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Dumont
Aug 10, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

August 09, 2021

Always an upsell - rarely get out of a service appointment spending less than $500. It would be helpful to present or plan for some of this service. Also promised time of completion was not met More

by CORCORM3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gregory
Aug 10, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

August 09, 2021

I love how kindly the personal treated me, the service to my car was great and it was at an affordable price. Thank you so much! More

by LUCREVENOSTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

August 07, 2021

A check engine light warning suggesting an O2 sensor replacement turned out to be damaged wires leading to the O2 sensor. This accurate diagnosis saved me the cost of additionally replacing the O2 sens More

by SCHMIDTWAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! It sounds like Caroline went above and beyond to assist you and make your experience a memorable one. At our dealership, customer satisfaction is our top priority and we're happy to have met that mark!

August 07, 2021

This is my second purchase from this dealership and I completely love prestige Toyota of Ramsey. Thank you Robert rago with your help of my recent purchase. He was very professional and made my purchase More

by ERWIN.CARR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Rago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Prestige Toyota of Ramsey responded

We truly appreciate your kind words and your loyalty to our dealership over the years!

August 06, 2021

Everyone was very helpful and kind. Miro, the employee that helped us was very clear on what we should expect. He continued heping us even after closing hours. Very dedicated and professional More

by John Sahagun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miro
Aug 09, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review, John! We're so happy you had such a great experience at our dealership and we hope to see you again soon!

August 06, 2021

Peter was very professional and was very helpful. Location was convenient and clean. Good space for sitting and waiting although in future would be nice for outdoor seating. More

by TRJAGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
woman at cashier's office was great., Peter Iuculano
Aug 09, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Peter!

August 06, 2021

Very professional. My service advisor, Peter was helpful and explained all parts of the service. Easy drop off and getting me a Lyft to drive me to work was fantastic. More

by HSCHLEIDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Aug 09, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Peter!

August 06, 2021

Stephen in the service department was great to work with. He was very professional and courteous. I have dealt with him in the past and have always felt like my concerns were addressed. More

by RYOW235
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Aug 09, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! It sounds like Stephen was able to assist you and make your experience a positive one. We truly appreciate your kind words and hope to see you again in the future!

August 06, 2021

Salesperson was very helpfulHad to wait over 3 hours to sign the paper work I was not happy to have to wait that long Very poor system More

by GREG_SPOHN
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Moises Aguilar
Aug 10, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

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