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Prestige Toyota of Ramsey
Ramsey, NJ
4,829 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,829 reviews
Verified Customer
August 18, 2023
It was a fast service and I was kept in the know about all work that my car needed. all work that my car needed. More
by rtedeschi2
August 17, 2023
Everyone is friendly. The waiting area is clean and has coffee and water. The shuttle is a big plus The waiting area is clean and has coffee and water. The shuttle is a big plus More
by DINORAHCO
August 17, 2023
Jeff was very through with explaining and also followed up to make the appointment for the parts that needed to be replaced and also checked to see the warranty because the part was replaced a year before. up to make the appointment for the parts that needed to be replaced and also checked to see the warranty because the part was replaced a year before. More
by roero18
Employees Worked With
August 16, 2023
The people there were nice and friendly and helpful. The person that I made the appointment with, who I am not sure if he is part of the dealership or a subcontractor, gave me incorrect information. The person that I made the appointment with, who I am not sure if he is part of the dealership or a subcontractor, gave me incorrect information. More
by DSX
Employees Worked With
August 16, 2023
The service was complete but the message on the dashboard that I should Get to the dealership is still showing up on display. This needs to be fixed so that message doesn't show. The maintenance was not com that I should Get to the dealership is still showing up on display. This needs to be fixed so that message doesn't show. The maintenance was not complete. The maintenance is still pending. More
by joannep.briglio
Employees Worked With
Other Employees :
WAYNE SCHNEIDER, Krystina Sinjari, Elena O'Hair, Daniel Veli, Mohammed Ammar
August 15, 2023
Jeffrey is the best - always communicative and extremely helpful ! The consummate professional - glad to be his customer helpful ! The consummate professional - glad to be his customer More
by FRANKLBARKERIV
August 14, 2023
Unfortunately I was highly disappointed with the dealership attitude toward "customer satisfaction". I knew exactly what the problem was that needed to be fixed (sunroof water leak into driver side dealership attitude toward "customer satisfaction". I knew exactly what the problem was that needed to be fixed (sunroof water leak into driver side floor) and was still charged a $199 diagnostic fee along with an additional $415 labor fee with no hours, typically SOP. Leak was satisfactorily fixed but highly disappointed with management attitude. More
by elliotgoldstein
