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Prestige Toyota of Ramsey

Ramsey, NJ

4.7
4,829 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,829 reviews

July 23, 2021

Great job on time and on point. Much appreciated. Peter was clear as to what was being done at my Service appointment. He delivered vehicle back to me when requested. More

by JLAMANNA2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Gwinnett
Jul 26, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Peter! We're so pleased he could assist you and make your experience a memorable one!

July 23, 2021

I hate the new service location versus the old one. The wait area is too tight. The driveway is too small. A a a a a a a a a a a a a a a More

by BOB.WANG30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

July 23, 2021

I usually wait for my car to be serviced as I live at a fairly good distance from Ramsey--and I like to read. The car service on Wednesday took even less time than I had been told! I've been very happy wit More

by catherinebcontey
Customer Service
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience! It sounds like you had an exceptional experience working with our team and they were able to provide you with outstanding service. We look forward to seeing you again in the future!

July 22, 2021

The service from the Vallet’s to the cashier was top notch. They greeted you professionally and very fast. I dropped off the vehicle and was done with the writer in 5 minutes. More

by slr5509
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Jul 23, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review regarding your recent experience with us!

July 21, 2021

This dealership was wonderful to work with for obtaining my first car! Good vibes all around & the entire staff is friendly. Special thanks to Rob Rago for helping me along with Ana Gonzalez. Thank you! Hig More

by Tajaarnold
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Rago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana Gonzalez
Jul 22, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide such great feedback! It sounds like you had a great experience working with our team and they were able to assist you during your car buying process. We look forward to working with you again in the future!

July 21, 2021

I was pleasantly surprised by the reasonable price of service for the service. It’s so reassuring to know that I am getting top quality care at the same price as my local shop. More

by Noahsack92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Prestige Toyota of Ramsey responded

Noah, we thank you for taking the time to provide such great feedback! It's a pleasure to know you had such a great experience at our dealership and we look forward to seeing you again soon!

July 20, 2021

The new location is great. The service was timely and professional as well. The estimated service time was spot on . One improvement would be a more robust snack availability More

by ARMACALUSO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Jul 21, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the exceptional five-star review! We truly appreciate your kind words and look forward to working with you again in the future!

July 19, 2021

Chris Wilson should be investigated for poor performance in his capacity of "Finance Manager" I have a much longer document to explain my position. Cliff Montes was very nice. I request that Prestige T More

by geraldlane
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cliff Montes, Chris Wilson
Jul 19, 2021 -

Prestige Toyota of Ramsey responded

We apologize for your experience here at our dealership with an employee. You have been in contact with our General Sales Manager Eric St.Hilaire, who will work with you to address all of your concerns.

July 19, 2021

Brought the car in with a flat tire. It was repaired in a timely manner. Car was returned washed and vacuumed. Excellent job and great service. More

by EDWARD.KELLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Gwinnett
Jul 20, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback, Edward! We're so pleased to know our team could assist you and provide you with excellent service. We look forward to working with you again in the future!

July 18, 2021

Kristal is on top of her game, one of the best service advisors I’ve ever worked with. I brought my car in for a major service at 58,000 miles. Radiator flush/new hoses, brake fluid flush, transmission se More

by Studiocat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Nugent
Jul 19, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! It sounds like Kristal went above and beyond to assist you and make your experience a good one. We truly appreciate your kind words and your loyalty to our dealership and we look forward to seeing you again soon!

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