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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,817 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,817 reviews

May 07, 2021

Service is almost perfect. Steve is so accommodating and open minded to customers needs. Highly recommendable. Coffee and other beverages not that good. Vending machine prices are reasonable. More

by VDEGALA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
May 10, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Steve! It's a pleasure to know you had such a great experience at our dealership and we hope to see you again soon!

May 06, 2021

Great experience! Friendly and helpful sales and staff, and we got the vehicle we wanted for a good price! I would highly recommend this dealership. More

by jeffrossman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tae Kwon
May 07, 2021 -

Prestige Toyota of Ramsey responded

Jeff, we truly appreciate your kind words regarding your recent experience! We're so happy our staff could assist you and we hope to see you again soon!

May 06, 2021

I had the most horrible experience at this dealer. First their finance team is awful, Chris Wilson literally insulted me on the phone because I asked for back-up relating to an extra payment that was needed More

by RENEMUNOZ1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Homam "Sal" Salahi, Chris Wilson, Eric StHilaire
May 07, 2021 -

Prestige Toyota of Ramsey responded

Thank you for your business. On behalf of the dealership, we apologize for your experience all around as we strive for complete customer satisfaction every time. We will review our processes to make sure our staff all around handle our customer's immediate concerns.

May 07, 2021 -

RENEMUNOZ1 responded

That sounds like xx to me. If the MANAGER of the dealership won't respond to complaints about his finance team, then WHO will? This team doesn't care AT all.

May 06, 2021

Appointment by phone was easy and staff helpful. Service staff consulted me about work and explained need for work and it was completed in a timely manner. More

by davesmilon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano, Ron Gwinnett, Gabi Samman
May 07, 2021 -

Prestige Toyota of Ramsey responded

We truly appreciate you taking the time to provide an excellent five-star review! We're so pleased you had such a great experience at our dealership and we look forward to working with you again in the future!

May 06, 2021

I had a good experience with the friendly staff and fast service. I received answers from the mechanic to my questions about my car in addition to the regular 5000 mile service. More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us, Tom!

May 06, 2021

The process is fast and efficient with a knowledgeable and personable staff. I came in with a minor issue that was quickly resolved. I was given an appointment quickly as requested. More

by brian.halm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Gwinnett
May 07, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us, Brian!

May 06, 2021

Service was very good and efficient. The sales rep was very helpful and followed through to the end. Overall a good experience and satisfied with my purchase. More

by kmward13
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

May 05, 2021

Always great, with fast and courteous service!Received Always great, with fast and courteous service! Received updates during service and call when finished. Work was done to my satisfaction and on time, More

by MIKE.LIMATOLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Nugent
May 06, 2021 -

Prestige Toyota of Ramsey responded

Mike, thank you for the positive feedback regarding your recent experience with us! We look forward to working with you again in the future!

May 05, 2021

Service center was preparing for the move back to Rt.17 Service center was preparing for the move back to Rt.17 N so they where moving shelves and furniture Oil change and car wash took 1.5 hours More

by 4RTRDP20
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
May 06, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your positive feedback! We truly appreciate your kind words and we hope to see you again soon!

May 05, 2021

Great staff. Straight forward. No cheating or twisting the truth. Loved the interaction with the sake staff from beginning to end. No low balling or fake prices More

by User-7f14412b10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Vizcaino Martinez
May 05, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review! We're so pleased to know you had such a great experience at our dealership and we hope to see you again soon!

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