Prestige Toyota of Ramsey

This was our first time having Jeffrey Cicero as our service advisor. He was professional and pleasant, ordered the necessary part and set up the appointment to correct the issue. Vehicle was ready at t service advisor. He was professional and pleasant, ordered the necessary part and set up the appointment to correct the issue. Vehicle was ready at time specified. Good experience. More

Service dept. was ready and welcoming. Accommodations were clean and well appointed. Wait was shorter than expected (I waited for the service to be completed). Car was clean and explanation of service wa were clean and well appointed. Wait was shorter than expected (I waited for the service to be completed). Car was clean and explanation of service was clear and professional. More

Service is almost perfect. Steve is so accommodating and open minded to customers needs. Highly recommendable. Coffee and other beverages not that good. Vending machine prices are reasonable. open minded to customers needs. Highly recommendable. Coffee and other beverages not that good. Vending machine prices are reasonable. More

Great experience! Friendly and helpful sales and staff, and we got the vehicle we wanted for a good price! I would highly recommend this dealership. and we got the vehicle we wanted for a good price! I would highly recommend this dealership. More

I had the most horrible experience at this dealer. First their finance team is awful, Chris Wilson literally insulted me on the phone because I asked for back-up relating to an extra payment that was needed their finance team is awful, Chris Wilson literally insulted me on the phone because I asked for back-up relating to an extra payment that was needed once my financing was completed. The Salesperson was ok, but got the full press, get this car now xxxxxxxx that I didn't expect from Ramsey. Finally the manager of this train-wreck of a dealer, Eric St Hilare, is a do-nothing. I literally tried to reach him on several occasions, both at the dealership, and on the phone to complain about the above two, and he blew me off an never responded. Ever since this dealership was sold to Lithua Motors, this place has been going downhill fast. I even see the drop-off at the Parts and Service Division. I am completely severing ties with these people. More

Service was very good and efficient. The sales rep was very helpful and followed through to the end. Overall a good experience and satisfied with my purchase. very helpful and followed through to the end. Overall a good experience and satisfied with my purchase. More

I had a good experience with the friendly staff and fast service. I received answers from the mechanic to my questions about my car in addition to the regular 5000 mile service. service. I received answers from the mechanic to my questions about my car in addition to the regular 5000 mile service. More

The process is fast and efficient with a knowledgeable and personable staff. I came in with a minor issue that was quickly resolved. I was given an appointment quickly as requested. and personable staff. I came in with a minor issue that was quickly resolved. I was given an appointment quickly as requested. More

Appointment by phone was easy and staff helpful. Service staff consulted me about work and explained need for work and it was completed in a timely manner. staff consulted me about work and explained need for work and it was completed in a timely manner. More

Always great, with fast and courteous service!Received Always great, with fast and courteous service! Received updates during service and call when finished. Work was done to my satisfaction and on time, Always great, with fast and courteous service! Received updates during service and call when finished. Work was done to my satisfaction and on time, as awlays. More