Back

Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,818 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
Contact Dealership

1096 NJ-17

Ramsey, NJ

07446

Directions

By Type

Showing 4,818 reviews

April 27, 2021

The service was good. Kristal was very helpful in communicating throughout the service. Though it took a little while as they did not have enough people at the service service center. They did a good More

by mona_suvarna
Recommend Dealer
Yes
Employees Worked With
Krystal Nugent
Apr 28, 2021 -

Prestige Toyota of Ramsey responded

Mona, thank you for the positive feedback! It sounds like you had a great experience working with Kristal and she was able to provide you with exceptional service. We look forward to working with you again in the future!

April 27, 2021

Service was fast and efficient. This was the first service for my 21 Rag. Impressed. I chose to wait while service was performed. Told it would take an hour to an hour and a quarter. Car was done More

by JNEWMAN114RR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Nugent
Apr 28, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with our service department. At our dealership, customer satisfaction is our top priority and we're happy to have met that mark with your experience!

April 27, 2021

Quite happy with service. Less so with being asked to submit a review and then being required to write about it. It's a disincentive to do so. More

by brucebuff
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Prestige Toyota of Ramsey responded

Bruce, thank you for the positive five-star review!

April 27, 2021

No Pressure,, understanding my needs and work with me with price. Explain the features of the vehicle and Toyotas warranty . Will return for my wife’s new vehicle in which she will lease or buy. More

by reconscout
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Rago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruddy Balbi
Apr 28, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide such great feedback! We're so happy our staff could assist you and make your experience one to remember!

April 26, 2021

Satisfactory:) The van is running smooth so far. The parts & repair are quite expensive. Been having this same van serviced at this Mahwah Toyota for many years. More

by SBVALERA
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Gwinnett
Apr 27, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review! We're so pleased you had a great experience at our dealership!

April 26, 2021

I was disappointed with all the recommended repairs, when my tire gage light was on and it wasn't even mentioned. I lost confidence with the service department More

by JSJ7114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

April 26, 2021

Jeff was so helpful, courteous and pleasant. We had a number of problems with the car(s) and he was easy to work with and helpful with all. It was a pleasure to work with him. More

by rfcoviello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the exceptional five-star review! It's great to know Jeff was able to assist you and make your experience a positive one!

April 24, 2021

I had a very nice experience and I am looking forward to getting to know my brand new vehicle, :)) Although, not sure if this is available but an online tutorial and extended demonstration of functions an More

by Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tae Kwon, Ruddy Balbi
Apr 26, 2021 -

Prestige Toyota of Ramsey responded

Barb, thank you for taking the time to provide your feedback. We truly appreciate your kind words and your business. Andy will be reaching out to you to direct you to a link that has more tutorial videos on your vehicle. Thank you.

April 22, 2021

Service was prompt with detailed list of work performed. Also a good car wash at no cost was great! Waiting room was clean and spacious. More

by ROYGSCHMIDT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Luculano.
Apr 23, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your most recent experience with us!

April 22, 2021

I have taken my toyota Vehicles to Prestige Toyota Service in Mahwah for many years and have always been impressed with both the quality of service and their level of professionalism. While they have More

by LROBE67749
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Apr 23, 2021 -

Prestige Toyota of Ramsey responded

We truly appreciate you taking the time to provide such great feedback! We're so happy you had such a great experience working with our team and we look forward to seeing you again in the future!

...
282
...