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Prestige Toyota of Ramsey

Ramsey, NJ

4.7
4,844 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,844 reviews

April 26, 2021

I was disappointed with all the recommended repairs, when my tire gage light was on and it wasn't even mentioned. I lost confidence with the service department More

by JSJ7114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

April 26, 2021

Jeff was so helpful, courteous and pleasant. We had a number of problems with the car(s) and he was easy to work with and helpful with all. It was a pleasure to work with him. More

by rfcoviello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the exceptional five-star review! It's great to know Jeff was able to assist you and make your experience a positive one!

April 26, 2021

Satisfactory:) The van is running smooth so far. The parts & repair are quite expensive. Been having this same van serviced at this Mahwah Toyota for many years. More

by SBVALERA
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Gwinnett
Apr 27, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review! We're so pleased you had a great experience at our dealership!

April 24, 2021

I had a very nice experience and I am looking forward to getting to know my brand new vehicle, :)) Although, not sure if this is available but an online tutorial and extended demonstration of functions an More

by Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tae Kwon, Ruddy Balbi
Apr 26, 2021 -

Prestige Toyota of Ramsey responded

Barb, thank you for taking the time to provide your feedback. We truly appreciate your kind words and your business. Andy will be reaching out to you to direct you to a link that has more tutorial videos on your vehicle. Thank you.

April 22, 2021

Was in and out in an hour and a half as promised. Mentioned my back winshield wiper was off and it got fixed. Thank you so much! More

by SUKUPJENNIFER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your most recent experience with us! We truly appreciate your kind words and hope to see you again soon!

April 22, 2021

Service was prompt with detailed list of work performed. Also a good car wash at no cost was great! Waiting room was clean and spacious. More

by ROYGSCHMIDT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Luculano.
Apr 23, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your most recent experience with us!

April 22, 2021

I have taken my toyota Vehicles to Prestige Toyota Service in Mahwah for many years and have always been impressed with both the quality of service and their level of professionalism. While they have More

by LROBE67749
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Apr 23, 2021 -

Prestige Toyota of Ramsey responded

We truly appreciate you taking the time to provide such great feedback! We're so happy you had such a great experience working with our team and we look forward to seeing you again in the future!

April 22, 2021

Service was excellent. All employees professional (Gabi was excellent and very professional). Waited for service. Waiting room was good. Was informed as soon as work was done. More

by BLUEMSF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
Apr 23, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review! We're so pleased Gabi could assist you and make your experience a great one!

April 22, 2021

From the moment we walked in the dealership we felt welcomed and had such a great experience! Rosse was super nice, friendly and knowledgeable. I would definitely be going to Prestige Toyota for my fut More

by rtwins0502
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosse Diaz-Portes, Ruddy Balbi
Apr 23, 2021 -

Prestige Toyota of Ramsey responded

We truly appreciate your kind words regarding your recent exeprience with Rosse! At our dealership, customer satisfaction is our top priority and we're happy to have met that mark with your experience!

April 21, 2021

Overall fast and friendly. Enjoy the two years of free maintenance/oil changes. The car wash after service is clutch! Thank you Stephen for your help More

by JP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Apr 22, 2021 -

Prestige Toyota of Ramsey responded

JP, thank you for the positive five-star review! We're so pleased to hear Stephen could assist you and make your experience one to remember!

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