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Prestige Toyota of Ramsey

Ramsey, NJ

4.7
4,830 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,830 reviews

April 02, 2021

The Dealership was very organized and professional. Cliff Montes was fantastic which made me feel comfortable and at ease. He answered every one of my questions in detail. He followed up the next day with a More

by cpark65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Montes
Apr 02, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the great five-star review! We're so happy you had such a great experience working with Cliff and he was able to assist you. We truly appreciate your kind words and look forward to working with you again in the future!

April 02, 2021

Jeff and the crew diagnosed a problem with my wife's car that was baffling me. It turns out to have been a driver's error. More

by Ken
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the exceptional five-star review regarding your most recent experience with us!

April 01, 2021

Steve did a great job helping me and everything was completed as he said it would be. He helped me figure out the correct service intervals. More

by Michael A Tropiano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Apr 02, 2021 -

Prestige Toyota of Ramsey responded

Michael, we can't thank you enough for the positive five-star review! It sounds like Steve was able to provide you with excellent service and make your experience one to remember!

March 31, 2021

Work well done on time. Friendly staff. Very clean place. Car returned in pristine condition. Very easy to make an appointment. Very convenient hours for the service department. More

by NEIRA57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Apr 02, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the exceptional five-star review regarding your most recent experience with us!

March 31, 2021

Cliff Montes reminded me of exactly why I enjoy dealing with Prestige. Professional, courteous, friendly. I recommend the dealership and Cliff to any and all. More

by kensor17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Montes, Tae Kwon
Apr 02, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the exceptional five-star review regarding your most recent experience with us!

March 31, 2021

Always excellent service! I recommend Prestige to everyone. The other Toyota Service departments should be mentored by the staff at Prestige. I really appreciate the service! More

by MONTEGOPHILLIPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabi Samman
Apr 02, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide such great feedback! We're so happy you had such a great experience working with our team and we look forward to seeing you again soon!

March 31, 2021

Always excellent service and update if any problems by text. Service technicians are always knowledgable and friendly. Waiting room always clean. I never had a bad experience. More

by LARRY.OTSUKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Prestige Toyota of Ramsey responded

Larry, we appreciate you taking the time to leave us a five-star review! We truly appreciate your kind words and hope to see you again soon!

March 30, 2021

I had the pleasure of visiting Prestige Toyota of Ramsey several times last week to purchase a vehicle. The entire process was painless and felt respected by the salesmen and the team. They were not pushy More

by PK22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Garcia
Mar 30, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! It sounds like you had a great experience working with Michael and he went above and beyond to assist you. At our dealership, customer satisfaction is our top priority and we're happy to have met that mark with your experience!

March 30, 2021

Had a very good experience with them. Possibly the only honest dealership service department I have ever visited--often talking me down from costlier repairs. Stephen was a pleasure to work with. They're a More

by ARAM.GH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Mar 31, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the great five-star review! We're so happy Stephen could assist you and make your experience one to remember!

March 30, 2021

I bought a used vehicle not a toyota from prestige, I get free oil changes with the deal, so I made an appointment and waited for 4 days to be there at 7:45 a.m, for my appointment,, there 10 minutes ear More

by petroman2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Iuculano, Harshal Patel, Chris Wilson, Ruddy Balbi
Apr 06, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. Please contact us at your earliest convenience at (844) 838-7792 to discuss further.

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