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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,815 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,815 reviews

March 25, 2021

My experience at the Prestige Toyota of Ramsey Customer Service Department was excellent. Every person I dealt with was extremely professional and knowledgeable. The waiting area is comfortable. More

by frank1009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review regarding your recent experience with us! We're so happy you had a good experience working with our team and we hope to see you again soon!

March 25, 2021

Excellent service. Great attention to detail. No complaints whatsoever. Went in for what I needed with no hassle. Quick amd very efficient in time wise. More

by Dalmin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Prestige Toyota of Ramsey responded

Dalmin, thank you for the positive five-star review! We're so pleased we could assist you and make your experience one to remember!

March 25, 2021

Very friendly group! Always lets me know status of maintenance and future needs to maintain my vehicle. Always a pleasure working with the Team at Prestige Toyota of Ramsey More

by MMATEO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
Mar 26, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us! We truly appreciate your kind words!

March 25, 2021

I would have recommended this dealership but my registration is still not done after a month so not sure now , Salesman was great . I was also told I would get calls back , after days of waiting fi More

by TDKRATZOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Jafry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruddy Balbi
Mar 30, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. We apologize for the miscommunication. We know you have been on the phone with your sales rep the last couple of days, and we did get the paperwork today as expected. However, from our understanding, you already handled it on your own. If you have any additional questions, please feel free to contact our GSM Eric xx.Hilaire at 551-777-5202.

Mar 30, 2021 -

TDKRATZOK responded

I handled it only after again not hearing back from the dealership in a prompt manner after I called and left a message to see if they had the proper paperwork ready. I did not want to take a ride all the way to the dealership without confirming my paperwork was there, especially when their temporary plate expired! That’s when I handled it and even after I took care of the situation I did not receive a phone call for several hours, it wasn’t until late afternoon when I finally got a call.

March 24, 2021

Always a pleasure! Never a worry! Fewer words required for this review might elicit more reviews! The quick brown fox jumps over the lazy dog! More

by RICH57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Mar 25, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We truly appreciate you taking the time to provide such great feedback!

March 24, 2021

prestige toyota has a large inventory and tries to please all customer's with patience and does not give the feeling of imposing or pressuring to make a sale More

by rfeldstein250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jafry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 24, 2021

All the people in Toyota that I talked to were very pleasant and very nice. It took the time that they told me is was going to take. Thanks very much. Zenaida More

by ZENAIDAMER44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano, Ron Gwinnett
Mar 25, 2021 -

Prestige Toyota of Ramsey responded

Zenaida, thank you for the positive feedback regarding your recent experience with us! We're so pleased to know you had such a pleasant experience working with our team and we hope to see you again soon!

March 23, 2021

Everyone was professional and courteous.However, it Everyone was professional and courteous. However, it would have been helpful to have signage at the front door or parking lot entrance that one has t More

by nettez0506
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Gwinnett
Mar 26, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. We'd like the opportunity to speak with you. Please call us at your earliest convenience at (844) 838-7792.

March 23, 2021

This dealership is great and have service professionals who are making sure that you’re comfortable during the entire waiting time and will always keep you updated on the status of your vehicle More

by ANTONIO.BRIONES753
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
Mar 24, 2021 -

Prestige Toyota of Ramsey responded

Antonio, thank you for the exceptional five-star review! We're so happy you had such a great experience working with our team and we hope to see you again soon!

March 22, 2021

They were prompt and took care of the problem. I was happy with the service I received and will go back next time I have a problem. More

by PLKIRBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We truly appreciate your kind words and look forward to seeing you again soon!

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