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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,816 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,816 reviews

March 12, 2021

Fast and professional service. Nice and consumer friendly personnel. 25 Word Minimum25 Word Minimum25 Word Minimum25 Word Minimum25 Word Minimum25 Word Minimum25 Word Minimum25 Word Minimum More

by KAROL.KAROLCZUK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Consumer service desk, Peter Iuculano
Mar 15, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review regarding your recent experience with us!

March 12, 2021

Great service with a smile, as always! Mandating 25 Great service with a smile, as always! Mandating 25 words per survey will discourage honest participation. What is the point of having 25 word m More

by THOMAS.DELOHERY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano, Ron Gwinnett, Gabi Samman, Krystal Nugent, Stephen Attardo
Mar 15, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review regarding your recent experience with us! We truly appreciate your kind words!

March 12, 2021

Very nice experience purchasing my daughter's 1st car. Shelton was respectful and worked hard for us. I would definitely make another purchase from Prestige. More

by HEADSHRINK541
Recommend Dealer
Yes
Employees Worked With
Tae Kwon, Gabriel Bueno, Shelton Clarke
Mar 15, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review regarding your recent experience with us! We're so happy to know Shelton could assist you and your daughter and we hope to see you both again in the future!

March 11, 2021

Prestige Toyota mechanic suggested a wheel alignment at a cost of $179.95+, which my vehicle did not show any signs of needing (no pulling or drifting), so I declined the repair. Private mechanic inspection More

by unsatisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority, and based on your review it seems we missed that mark. Please contact us at your earliest convenience at (844) 838-7792 to discuss further.

Mar 15, 2021 -

unsatisfied responded

I do not believe that there is anything further to discuss. I am just happy that I did not pay $179.95 plus tax for a wheel alignment that was not needed! And if you did not make me verbally aware of the 'missing oil drain plug shield' (other than stating it in the written report) so that it could have been repaired that day or at least offered to be repaired during my visit that day, I don't believe there is anything further to discuss regarding that issue either.

March 11, 2021

I walked out of a different dealership bc I was completely ignored...... Clayton was my sales rep here and he was attentive from the first minute. I had a used car in mind that was listed online. More

by Erica0578
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tae Kwon, Ruddy Balbi, Shelton Clarke
Mar 15, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority, and based on your review it seems we missed that mark. Please contact us at your earliest convenience at (844) 838-7792 to discuss further.

March 11, 2021

Excellent! Have been purchasing vehicles through Prestige for years. They go over and above to help you from the minute you walk through the door! More

by janblas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
Mar 11, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We truly appreciate your kind words and loyalty to our dealership over the years!

March 11, 2021

After visiting the East Coast Toyota in Rutherford, Prestige was a breath of relief. East Coast told me my brakes were fine just a bit rusted and I needed to drive it more. When I called the next day t More

by CWDW4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Mar 11, 2021 -

Prestige Toyota of Ramsey responded

We appreciate you taking the time to provide such great feedback! It sounds like Pete went above and beyond to assist you and make your experience an excellent one. We look forward to working with you again in the future!

March 11, 2021

very good initial response, very good follow up, can't tell yet about how good the repair decisions in regular driving were but they seem fine More

by FRED.WARING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Nugent
Mar 11, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us! We look forward to seeing you again soon, Fred!

March 11, 2021

I'm a foreigner and it was my first visit, so I was a little bit nervous. But he was very kind, informative, responsive. He made my day. Thank you. More

by judas9594
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Mar 12, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review! We're so pleased to know you had a great experience at our dealership and we look forward to seeing you again soon!

March 11, 2021

It’s the place I do not recommend to go they sale lies,service s is very poor when I try to use the warranty very bad More

by sherlockholmes5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Iuculano
Mar 15, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority, and based on your review it seems we missed that mark. Please contact us at your earliest convenience at (844) 838-7792 to discuss further.

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