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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,816 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,816 reviews

March 10, 2021

Jeff expedited the recall on my '19 Avalon to get the part and install it. Also he had the bottom splash shield reattached which eliminated road noise. Jeff is knowledgeable and pleasant to work with. More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Prestige Toyota of Ramsey responded

Ken, we appreciate you taking the time to provide such great feedback! We're so pleased to know Jeff could assist you and make your experience a positive one. We truly appreciate your kind words and hope to see you again soon!

March 10, 2021

Juan noticed the sidewall of a tire was damaged and recommended replacing it. I thank him for preventing me from having a flat tire somewhere. More

by aluddington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Galarza, Stephen Attardo
Mar 11, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Juan!

March 10, 2021

Gabi was great, kept me informed of what is going on with the car. The receptionist was nice and the whole experience was seem less so thank you More

by eyalfly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
Mar 11, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Gabi!

March 10, 2021

I had a really negative experience unfortunately..... lightyears different than my last car at same place 3 years ago. :-( the sales process was NOT TRANSPARENT. Extras "fees" were tacked in. I didnt e More

by ELBLECHO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Osiris, Tae Kwon, John Parra, Gabriel Bueno
Mar 15, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority, and based on your review it seems we missed that mark. Please contact us at your earliest convenience at (844) 838-7792 to discuss further.

March 09, 2021

I've been coming prestige Toyota of Ramsey for many years. Gabi is usually the service representative who handles my visits. He's been very knowledgeable and attentive for all of my service visits. I a More

by blackbluegray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano, Gabi Samman
Mar 09, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback! We truly appreciate your kind words and your loyalty to our dealership over the years!

March 08, 2021

They were timely and worked with me on the price Jeff kept me updated on the progress while I waited and was able to get the price down for me. Jeff was great getting me a price during the week and order More

by JANICEBELLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano
Mar 09, 2021 -

Prestige Toyota of Ramsey responded

Janice, thank you for the excellent five-star review! It sounds like Jeff went above and beyond to make your experience a positive one!

March 08, 2021

My service appointment went seamlessly. From making the appointment to leaving the facility everyone was pleasant and helpful. I was very pleased and look forward to future appointments. More

by SAZUBES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano, Ron Gwinnett, Gabi Samman, Krystal Nugent, Stephen Attardo
Mar 09, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

March 08, 2021

Very Professional Center. Clean, honest and communicates great. Also very accommodating. Finish repairs in a timely manner and get things right the first time. Easy drop off and pick up of vehicle. More

by MKSALESGROUP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide such great feedback! We truly appreciate your kind words and hope to see you again soon!

March 07, 2021

Great communication and updates throughout the service performance, explanations/information provided in a clear manner, and loved their new payment method (secure link sent via text). More

by TN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harshal Patel
Mar 09, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're so pleased you had such a great experience at our dealership and we hope to see you again in the future!

March 07, 2021

Very professional staff that is prepared to recommend services to keep my car running at peak performance Highly organized check in and reservation for appointment process. I have always been satisfied More

by WRHAMPSON26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

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