
Prestige Toyota of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I'm a foreigner and it was my first visit, so I was a little bit nervous. But he was very kind, informative, responsive. He made my day. Thank you. little bit nervous. But he was very kind, informative, responsive. He made my day. Thank you. More
Prestige Toyota mechanic suggested a wheel alignment at a cost of $179.95+, which my vehicle did not show any signs of needing (no pulling or drifting), so I declined the repair. Private mechanic inspection cost of $179.95+, which my vehicle did not show any signs of needing (no pulling or drifting), so I declined the repair. Private mechanic inspection - NO WHEEL ALIGNMENT necessary, all was fine as presumed. In addition, an oil drain plug shield was noted as missing on their multiple page report, but was never verbally mentioned by any representative and was never offered to be replaced?!!! More
I walked out of a different dealership bc I was completely ignored...... Clayton was my sales rep here and he was attentive from the first minute. I had a used car in mind that was listed online. completely ignored...... Clayton was my sales rep here and he was attentive from the first minute. I had a used car in mind that was listed online. No bate n switch! I called prior to driving over an hour, was told it was there....and it was! Only reason not 5 stars was service department - few things were overlooked when cleaning the car to include a corroded battery terminal and while buffing out 'ding marks' they did great job on the 1, but didn't bother doing all of them 🤦 More
Jeff expedited the recall on my '19 Avalon to get the part and install it. Also he had the bottom splash shield reattached which eliminated road noise. Jeff is knowledgeable and pleasant to work with. part and install it. Also he had the bottom splash shield reattached which eliminated road noise. Jeff is knowledgeable and pleasant to work with. More
Juan noticed the sidewall of a tire was damaged and recommended replacing it. I thank him for preventing me from having a flat tire somewhere. recommended replacing it. I thank him for preventing me from having a flat tire somewhere. More
I had a really negative experience unfortunately..... lightyears different than my last car at same place 3 years ago. :-( the sales process was NOT TRANSPARENT. Extras "fees" were tacked in. I didnt e lightyears different than my last car at same place 3 years ago. :-( the sales process was NOT TRANSPARENT. Extras "fees" were tacked in. I didnt end up with the car that I wanted, It took 5 hours to go through the signing... wasted most of my day there.... the car they gave me once I had already signed had damage to it which they are in no rush to fix....... I wish I had a better review, my last experience there was exceptional. More
I've been coming prestige Toyota of Ramsey for many years. Gabi is usually the service representative who handles my visits. He's been very knowledgeable and attentive for all of my service visits. I a years. Gabi is usually the service representative who handles my visits. He's been very knowledgeable and attentive for all of my service visits. I appreciate his knowledge you feel very comfortable about it the work that's being performed on my vehicles when I'm there. More
They were timely and worked with me on the price Jeff kept me updated on the progress while I waited and was able to get the price down for me. Jeff was great getting me a price during the week and order kept me updated on the progress while I waited and was able to get the price down for me. Jeff was great getting me a price during the week and ordering the part for me. He was very helpful and appreciated his hard work. Thanks. Janice and Larry Belli More